Business ProfileforEnvironmental Testing and Research Laboratories, Inc

We purchased a health scan lab water test. Upon receiving the results we were surprised with the findings. Here are excerpts from the email sent to ETR to which they never bothered to offer a response:Firstly, the ph contained therein cannot possibly be accurate and it then begs to question the remainder of the report. Upon reaching out to my water filter company and informing them that my test reports came from your lab they immediately informed me that the results were not reliable, then the well company I reached out to also informed me the results were not reliable because of your recent decertification, and when my husband picked up bottles from *** ******* ***** ******* ******* I sent him to they too expressed serious concerns about me relying on a report from your lab.According to this: ****************************************************************************************** acidic water would not taste good...I drink between twelve to fourteen cups of water a day ...if the water was as stated within your report I would have serious health conditions. Further my mom has COPD and severe allergies and my aunt is also extremely immunocompromised, they both found that drinking the water at my house not only tasted great but made them feel good. Upon research and reading over half of the very extensive decision made in MA recently decertifying ETR labs, the scenario was all too familiar.*********************************************************************************************************************************************************************** I asked two employees on two separate occasions that a manager reach out to me regarding my concerns...It has been radio silence since, and that silence also speaks for itself. For the above referenced reasons, expenses incurred, lack of probability of the results, and the recent decertification decision. I hereby request a full refund of expenses incurred to the test performed at a reputable lab, which confirmed our water is great drinking water 475.