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          Custom Sports Sleeves LLC has 1 locations, listed below.

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            Business ProfileCustom Sports Sleeves LLC

            Retail Sportswear

            Current Alerts For This Business

            Pattern of Complaint:

            BBB files indicate that this business has a pattern of complaints. Despite multiple attempts to contact the business to resolve issues, consumers report that the business has been unresponsive, resulting in an inability to rectify the issue with their order. 

            On 3/9/2023 BBB submitted a written request to the company encouraging them to address the pattern of complaints. We are awaiting the business’ response and will update this alert when they respond.

            Alert:
            BBB files indicate that this business has a pattern of complaints. Despite multiple attempts to contact the business to resolve issues, consumers report that the business has been unresponsive, resulting in an inability to rectify the issue with their order. 
            On 3/9/2023 BBB submitted a written request to the company encouraging them to address the pattern of complaints. We are awaiting the business’ response and will update this alert when they respond.

            Contact Information

            942 Grafton St

            Worcester, MA 01604

            Get Directions
            Visit Website
            (888) 886-0275

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            18 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            942 Grafton St, Worcester, MA 01604
            BBB File Opened:
            9/21/2012
            Years in Business:
            19
            Business Started:
            1/1/2005
            Type of Entity:
            Limited Liability Company (LLC)
            Contact Information

            Principal

            • Mr. Michael G. Josephs, Manager

            Customer Contact

            • Ms. Anne F. Josephs, Manager
            • Mr. Michael G. Josephs, Manager
            • Mr. Ephraim G. Josephs, Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            18 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/17/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            In aug of 2023 i made a purchase for 6 arm sleeves and 3 pairs of leg sleeves. Upon receiving my shipment, I noticed a pair of arm sleeves were missing in my order. Since i made the purchase via affirm, i tried contacting affirm to fix my issue but they said I had to contact custom sport sleeves to resolve this. It is now 6 months later and i have yet to hear back from CSS about my order. (Order no *****).  I've tried calling the phone number and no response. I also received the message to text a number, but I wasn't comfortable with that option. I emailed CSS directly and never received a response. I went on the website and filled out the issue form and never received a reply despite it saying on the site a response would be sent immediately. I've even reached out via Instagram on their page and no response to my issue. ****** keeps trying to charge me for the missing item and refuses to acknowledge the fact CSS is ignoring the issue and not following their own policies.
            Read More
            Read 17 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            James Q

            08/20/2024

            This company is a scam. That have zero customer service. I ordered a youth custom sleeve and I was sent a sleeve for an adult. Several emails and phone calls completely ignored. DO JOT BUT FROM THIS COMPANY!!
            Read 5 More Customer Reviews

            Local BBB

            BBB Serving Central and Western MA and Northeastern CT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

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