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            Business ProfileBP Gamma Medical Systems Inc

            Hospital Supplies

            Contact Information

            7118 Geoffrey Way # P

            Frederick, MD 21704-7109

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            Email this Business
            (301) 874-3390

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            7118 Geoffrey Way # P, Frederick, MD 21704-7109
            Email this Business
            BBB File Opened:
            12/7/2008
            Years in Business:
            44
            Business Started:
            1/1/1980
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Gamma Medical Systems Inc
            Contact Information

            Principal

            • Evan Klein, CEO

            Customer Contact

            • Evan Klein, CEO
            Additional Contact Information

            Fax Numbers

            • (301) 694-9348
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/14/2022

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            BPGamma contacted me to order supplies for my CPAP machine. I was told this was fully covered by Medicare. I placed an order in March for supplies that the customer service person suggested, again stating these were fully covered by Medicare. I even supplied my Supplemental Insurance information in case it was needed. Thgese supplies were delivered about two weeks later, even though the supplier is located less than 20 miles from my home. Now (in Mid-June) I am getting a dunning invoice for past due payment from a company I never heard of, Rotech, listing the supplied I received from BPGamma and charging me $47.82, which appears to be the difference between Medicare allowed and Medicare paid. They did not submit this to my Supplemental Insurer. I called Rotech, and a person with a very heavy accent started asking for my personal information, which I was not willing to give him until he explained why his company was billing me for supplies bought elsewhere. He gave me a run around and finally hung up on me when I demanded to speak to his supervisor. I still do not know if this is fraud or legitimate. I will certainly never order from BPGamma in the future.
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            Read 1 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Josh A

            09/12/2024

            As other reviews have said, if I could give BP Gamma 0 stars I would gladly do so. Their customer service is atrocious, employees (especially Shannon their ************) are incredibly off-putting, and after months of phone calls I am still unable to get my issue resolved. Their standard operating procedures seem to be to continue running their customers in circles and pointing the finger of problems at other departments until their customer gives up. Stay as far away from this company as you possibly can at all costs.
            Read 3 More Customer Reviews

            Local BBB

            BBB of Greater Maryland

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            BBB Reports On

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