Business ProfileforBozzuto & Associates Inc

A Bozzuto ************ card is shown to potential residents here at the ****************** advertising that the apartments have been cleaned, inspected and sealed. I've asked the upper management and resident management to explain to me the home detail process because none of this was done prior to my move into the Beacon of ******** and they and Bozzuto seem to think that all this can be just shrugged off. They advertise that every apartment undergoes "a meticulous detailing process, guided by a checklist of more than 70 items, to ensure that everything has been thoroughly cleaned and carefully inspected ahead of your arrival. Please stop advertising services that you dont do. And I want to know why these things werent done and if so, who did the pre-inspection and gave the thumbs up because they need to be properly trained in detailed inspections. Amenities are also misrepresented such as ceiling fans which they are discontinuing. Cheap kitchen cabinets that smear when you try to wipe them down. There is no accountability. Meanwhile I've discovered that these pre move-in ************ services were provided to other residents which makes me feel very angry, disrespected and misled for example if I gave you all my word, my money then a certain amount of respect should have been reciprocated and It hasnt been so now Im going to take what I feel are the necessary steps to overcome this serious impasse and seek if necessary legal recourse and perhaps compensation for my deposit etc. As a military veteran You all are not going to play games and disrespect me. Ive reached out to the Assistant ****************** to help me resolve some of my concerns at his level. Maintenance has been one of the few bright spots here at the ****************** as they genuinely try to do what they can to help residents.

“Thank you for providing us your feedback. As we discussed, these matters have since been reviewed and you have been provided with updates regarding each of your concerns. If you feel you need to discuss anything additional surrounding these matters, please feel free to contact the General Manager.” Thank you, Stephanie Cook General Manager 6870 Richmond Highway | Alexandria, VA 22306 (O) 703.768.0058 | BeaconOfGroveton.com NATIONALLY CERTIFIED AS A GREAT PLACE TO WORK® NAMED A TOP WORKPLACE BY THE WASHINGTON POST NINE YEARS IN A ROW