Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

WPM Real Estate Management has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • WPM Real Estate Management

      11433 Cronridge Drive Owings Mills, MD 21117

    • WPM Real Estate Management

      7 Gwynns Mill Ct Ste F Owings Mills, MD 21117-3528

    Business ProfileforWPM Real Estate Management

    Property Management
    Multi Location Business

    At-a-glance

    Customer Reviews

    4.47/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    WPM Real Estate Management has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • WPM Real Estate Management

        11433 Cronridge Drive Owings Mills, MD 21117

      • WPM Real Estate Management

        7 Gwynns Mill Ct Ste F Owings Mills, MD 21117-3528

      Location of This Business
      11433 Cronridge Drive, Owings Mills, MD 21117
      BBB File Opened:
      4/21/2006
      Years in Business:
      18
      Business Started:
      4/21/2006
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • The Time Group
      • WPM Real Estate Management
      • WPM Management Group
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Business Management
      • Melissa Gambuto, President Multifamily Real Estate

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Liam M

      1 star

      07/16/2024

      While the places seem good at first they are full of problems that they refuse to fix for months if at all. On move in the washer and dryer were already not working leading them to be replaced with smaller ones, did not have access to any garbage bins for 2-3 months only being told it’s “being worked on”. Half the plugs on the first floor will blow the breaker due to improper wiring and nothing is done to fix it, for the whole year of living there nothing was ever done. Then completely scammed out of damage deposit afterwards, we spent days cleaning and they go through and try and find the smallest specs of dust and anything else they can attempt to milk money from you for. Hired carpet cleaners to clean the place and that still wasn’t enough for them.

      WPM Real Estate Management Response

      07/25/2024

      ****, we're sorry to hear about your experience and appreciate you bringing these issues to our attention. Your feedback is important, and we take it very seriously. We apologize for the inconvenience caused by the washer and dryer, the garbage bin access, and the electrical problems. These are not the standards we aim to uphold. Regarding the damage deposit, we strive to be fair and transparent in our assessments, and we're sorry to hear you feel this wasn't the case. Based on the name provided in your complaint, we are unable to locate your former account but would welcome the opportunity to work with you further to rectify any issues you've experienced. Please contact our office at info@wpmllc.com at your earliest convenience so we can discuss this further. Thank you.

      Local BBB

      BBB of Greater Maryland

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.