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Find a Location

LaFontaine Buick GMC of Dearborn has 1 locations, listed below.

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    Business ProfileforLaFontaine Buick GMC of Dearborn

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/16/2012

    Years in Business: 68

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    14505 Michigan Ave, Dearborn, MI 48126-3438
    BBB File Opened:
    1/1/1956
    Years in Business:
    68
    Business Started:
    1/1/1956
    Business Incorporated:
    1/1/1956
    Accredited Since:
    3/16/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. John Nabozny, General Sales Manager
    • Keith Davey, Executive Manager
    • Rachele Myrold, Office Manager
    Contact Information

    Principal

    • Erin McClain, Controller

    Customer Contact

    • Erin McClain, Controller
    Additional Contact Information

    Fax Numbers

    • (313) 846-4459
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Enijah T

    1 star

    11/15/2024

    I came to this dealership with looking to finance a 2012 *** terrain listed at $9938. I was told by ***** R that I could get financing through their banks/ ************ and it would be one hard inquiry(that was a lie, it was four hard inquiries done on my credit) she told me that their banks work with people who have lower credit scores and I was even willing to put money down. After waiting for about 30 minutes I was told that I would only get a vehicle with a cosigner, I dont have lots of debt and I have paid off my car last year two years early so I asked if I could put more money down, I was advised by the manager ****** that the banks may not be willing to take a chance on you because your young and you dont have a lot of credit history (which is considered age discrimination under the Equal credit Opportunity Act) but I since that wasnt the official reason why I needed a cosigner he had another financing agent name ***** **** me and tell me that they would give me a car loan by myself but I had to put $4000 down because of my credit. I asked him why, he said it was because the equity of the car was based of my credit score (another lie told) the equity of the car is not there because the value of the car based on the ***** blue book site is $7955 and they have the car listed well above that. So for them to have these extremely shady business practices I think this needs to be looked at and investigated. Car dealerships should be pricing their cars based off the market value if they are not doing that than what protections do we as the consumers have for not being ripped off and taken advantage of by these dealerships and banks. That is shady business and you should want no parts of it.

    Local BBB

    BBB of Detroit & Eastern Michigan

    BBB Reports On

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