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          Find a Location

          United Wholesale Mortgage, Inc. has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • United Wholesale Mortgage, Inc.

              585 S Blvd E Pontiac, MI 48341-3163

              BBB Accredited Business

            • United Wholesale Mortgage, Inc.

              PO Box 54040 Los Angeles, CA 90054-0040

            • My Coverage Info

              PO Box 202028 Florence, SC 29502-2028

            • United Wholesale Mortgage, Inc.

              585 South Blvd E Pontiac, MI 48341-3163

              BBB Accredited Business

            Business ProfileUnited Wholesale Mortgage, Inc.

            Mortgage Lenders
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            585 S Blvd E

            Pontiac, MI 48341-3163

            Visit Website
            (800) 981-8898

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            Customer Reviews

            1.25/5

            Average of 185 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            285 complaints closed in last 3 years

            84 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/26/2018

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            United Wholesale Mortgage, Inc. has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • United Wholesale Mortgage, Inc.

                585 S Blvd E Pontiac, MI 48341-3163

                BBB Accredited Business

              • United Wholesale Mortgage, Inc.

                PO Box 54040 Los Angeles, CA 90054-0040

              • My Coverage Info

                PO Box 202028 Florence, SC 29502-2028

              • United Wholesale Mortgage, Inc.

                585 South Blvd E Pontiac, MI 48341-3163

                BBB Accredited Business
              Headquarters
              585 S Blvd E, Pontiac, MI 48341-3163
              BBB File Opened:
              8/19/1991
              Years in Business:
              38
              Business Started:
              1/1/1986
              Business Started Locally:
              1/1/1986
              Business Incorporated:
              7/16/1986
              Accredited Since:
              1/26/2018
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • United Wholesale Mortgage, LLC
              Business Management
              • Mr. Tim Link
              Contact Information

              Principal

              • Mr. Tim Link
              Additional Contact Information

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              285 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/10/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              This is the worst company I've ever had the displeasure of working with, and I personally work in financial services and have for a decade. I've been trying to assume my loan as decreed by my divorce agreement since March, and got a letter 2.5 months ago erroneously saying I'm not qualified based on income (I am, I work in this industry). I've since called in 10 times and sent 4 emails, to which everyone promises me a call or email back. It is a false promise and delaying tactic. I haven't received a single contact back, and they continue to just open work orders and indefinitely keep me in limbo. I looked at all my calls and it's been approximately FOUR HOURS of time that I've been on the phone with them since, and no replies. When I ask the customer service or resolutions department how I can just speak with the Assumptions team for 2 minutes, they themselves don't have a phone number. They even admit, "we can email them but they won't respond to us either". It's been two and a half months and it is so acceptable that I'm resorting to filing a complaint here.
              Read More
              Read 284 More Complaints

              Customer Reviews

              185 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kathryn G

              11/15/2024

              Zero stars. *** makes **************** look super stellar from my experience. Their customer service representatives may as well be bots. They're useless and not trained to think, analyze, nor provide solutions. They are only trained to screen every call and read what's on the screen. That's their pathetic job. It doesn't matter if it's inaccurate; there's nothing their customer call center is equipped to do, and any escalations are sent into a rabbit hole with no return.For almost a year now, their portal has been off, inaccurate, and misleading. Of course, the customer service representatives are seeing the exact same thing, so it's a cycle of errors, misinforming customers, refusing multiple payments, inaccurate credit reporting, incorrect calculations, and improper placement of funds, along with accruing interest. Most people get exhausted and walk away from *** exhausting lack of service. Well, not me. I hope someone files a class-action lawsuit against them, and they are shut down indefinitely. Their slogan is, "where they make lending easy". They're not customer focused AT ALL.
              Read 184 More Customer Reviews

              Local BBB

              BBB of Detroit & Eastern Michigan

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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