We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Cambria has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCambria

            Countertops
            Multi Location Business

            Contact Information

            11000 W 78th St STE 220

            Eden Prairie, MN 55344-8012

            Visit Website
            (866) 226-2742

            Customer Reviews

            1.68/5

            Average of 19 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            18 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Cambria has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              11000 W 78th St STE 220, Eden Prairie, MN 55344-8012
              BBB File Opened:
              5/4/2004
              Years in Business:
              25
              Business Started:
              1/1/1999
              Business Started Locally:
              1/1/1999
              Business Incorporated:
              1/1/1999
              Type of Entity:
              Corporation
              Alternate Business Name
              • Cambria Products
              Business Management
              • Nancy Shumaker, Owner/Manager
              • Bruce Gebhart, Vice President
              • Marty Davis, President/CEO
              Contact Information

              Principal

              • Nancy Shumaker, Owner/Manager
              • Bruce Gebhart, Vice President
              • Marty Davis, President/CEO

              Customer Contact

              • Arthur Hartman, Owner/Manager
              Additional Contact Information

              Fax Numbers

              • (952) 873-3057
                Primary Fax
              • (952) 944-7675
                Other Fax
              Read More Business Details and See Alerts

              Customer Complaints

              18 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/10/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              We purchased cambria countertops and they were installes August of ******************************************************************** multiple places leaving gaps and not level. Cambria was notified and they said they would callback and they have not done so 2 weeks later. More shims fell out again today. I have emailed and called with no response. We are going to have someone else come and do a full assessment on the situation. They can pay for that too!
              Read More
              Read 17 More Complaints

              Customer Reviews

              19 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              B. C.

              10/23/2024

              SOMETHING TO BEWARE OF: It's hard to get pictures of these white spots (oh I guess images can't be uploaded her), but when I first saw them (and there are more) I thought they were paint drops from painting the ceiling, but they were not. They are embedded within the stone. I complained to the Bathroom Store (Winsupply Schenectady) and they contacted Cambria who insisted these were natural spots in the stone. Winsupply had no idea this was even possible. Certainly none of the displays or samples I saw had spots. I had a hard time accepting this as they look so man made. I the spoke to a Cambria customer service person who also insisted on the same thing. Needless to say I am pretty depressed about this - brand new and it looks like my counter isn't clean! BE FOREWARNED.

              Cambria Response

              10/24/2024

              Ms. **************** you for making us aware of your concerns.

              A Cambria representative will be in touch with you so we may coordinate a site visit to evaluate your installed Cambria.

              Customer Response

              11/03/2024

              A representative from Cambria did come to look at my bathroom vanity quartz counter after this complaint. Cambria still said that the white spots are "natural." I stand by my original opinion that pure white perfectly round spots do not look natural in the off white/tan quartz. The spots look like someone sprayed or spilled something on the quartz. Like little bleach spots. So again, I repeat my complaint and warning, if you buy this product be aware this may happen to you and then you are stuck with it.

              Cambria Response

              11/19/2024

              Ms. ***************** are sorry to hear you are not pleased with our review and findings regarding your installed vanity.  A technician visited your home to evaluate your concerns, and confirmed the ********** product installed in your home is very much representative of and exhibits the intended aesthetics of the design.


              If we may be of further assistance please feel free to contact us as 1-866-Cambria. 
              Read 18 More Customer Reviews

              Local BBB

              BBB of Minnesota and North Dakota

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.