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            Business ProfileHaven Builders, LLC

            Residential General Contractor
            BBB accredited business

            Contact Information

            10140 W 76th St

            Eden Prairie, MN 55344

            Visit Website
            Email this Business
            (651) 300-9711

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            By Appt. Only
            By Appt. Only

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            Customer Reviews

            1.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/11/2024

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Haven Builders is a residential & multifamily restoration and remodeling company servicing the Twin Cities Metro area. Haven Builders specializes in building, designing and reconstruction. Our restoration services include, fire restoration, water restoration, and reconstruction. Our construction services include kitchens, bathrooms, remodels, basements, roofs, siding, new builds and additions.

            Business Details

            Location of This Business
            10140 W 76th St, Eden Prairie, MN 55344
            Email this Business
            BBB File Opened:
            4/23/2021
            Years in Business:
            5
            Business Started:
            5/21/2019
            Business Started Locally:
            5/21/2019
            Business Incorporated:
            5/21/2019
            Accredited Since:
            4/11/2024
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            By Appt. Only
            Su:
            By Appt. Only
            Business Management
            • Michael K Sleem, Owner
            Contact Information

            Customer Contact

            • Michael K Sleem, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/20/2023

            Complaint Type:
            Order Issues
            Status:
            Resolved
            Paid contractor 75%. After two weeks of no communication, they are threatening to send us to collections and put a lien on our house. The work was incomplete. Project manager and I agreed I would have different contractor complete remaining work. Project manager abruptly left, no communication. Poor communication throughout project, subpar work. We never refused to pay as company stated, we only wish to pay for the work they completed and not a dime more. Owner has been sending threatening emails but has yet to return a single call.
            Read More
            Read 5 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Chris I

            09/16/2024

            Just NO! I wish I could give them a zero. The worst experience I have ever experienced with any organization. Their project manager, Jeremy, had to be chased for months to get the job finally scheduled. They had no follow through and any request had to be made several times before anything was completed. Plain and simple, they are not an organization you want in your life. So grateful that this eleven month nightmare is over!

            Haven Builders, LLC Response

            09/18/2024

            Hi *****,

            I hope you're doing well. I'm sorry to hear that you had a bad experience. We put in a lot of effort to address all of your concerns that fell outside the scope of our original agreement. I understand your frustration, but I want to clarify a few things. When you mentioned that you wouldn't pay due to the self-circulating microwave issue, it put us in a difficult position. We genuinely wanted to help by checking the microwave, but unfortunately, we weren't given the chance to do so. We truly stand behind our work and are dedicated to resolving any issues. I also want to remind you that your project is covered by our full warranty. If there's anything you need, please feel free to reach out to us.


            Read 2 More Customer Reviews

            Local BBB

            BBB of Minnesota and North Dakota

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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