Business ProfileforRowcal Management LLC

I am a previous tenant of Rowcal of Colorado Springs specifically the firefly condominiums. Personally, my impression of them is 1) all they care about is making money 2) you cannot rely on or get any help from them at all and 3) they do not know how to do their jobs properly. We had numerous issues of homeless people loitering, trashing, doing illegal drugs, having sex in the common area hallways of the building. Not to mention fear for our safety because they would threaten to kill us and our dog and show up with weapons. Rowcals response was to tell us they could not do anything, to call 911 and that we had permission to tell them to leave. Well thanks to their lack of action and care on top of lack of doing their jobs and taking care of the homeless people and securing the building my service dog is no longer alive. We no longer live there because I could no longer handle walking into that building or seeing the apartment. Haven’t lived there since August but yet we got billed for utility bills for August to October when we were only legally responsible for August. We paid it all because Rowcal refuses to respond and get back to us and we most likely won’t see that money back. I cannot speak for those that own townhomes or apartments under Rowcal but I can say if you rent from Rowcal they do not care about you and I would not trust them especially when it comes to you and your family’s safety and lives.

We're so sorry to hear your frustration, ********. Illegal activities are a matter for the police and cannot be the responsibility of community association managers. Dangerous and unsafe activities need to be addressed by the local authorities who legally can detain and remove people who are trespassing.