We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Quality Engineering & Construction has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileQuality Engineering & Construction

            Generators

            Current Alerts For This Business

            Pattern of Complaint:

            According to information in BBB files, this company has a pattern of complaint alleging customer service issues, delivery issues, and refund issues.  Specifically, complaints allege consumers purchased Generac Generator. Complaints indicate once the product is ordered and the company took payment, items are delayed or never received. 

            Complaints further allege when consumers attempt to contact the business by phone to determine the status of their order, they are unable to speak with a Mr. Michael Muhammad; that they keep getting the runaround. Consumers report when messages are left, the business fails to return the call. Other complaints indicate email messages sent to the business seeking information on delivery status were also ignored. 

            Consumers requested refunds for the product that was never delivered; however, the company failed to honor those requests as well. 

            On May 14, BBB contacted the company seeking their voluntary cooperation in eliminating the pattern of complaint. 

            BBB will update this aspect of the Business Profile once additional information becomes available.

            Contact Information

            Fayette, MS 39069-4008

            Visit Website
            Email this Business
            (855) 876-9370

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            Fayette, MS 39069-4008
            Email this Business
            BBB File Opened:
            3/8/2023
            Business Management
            • Mr. Michael Muhammad, Owner
            Contact Information

            Principal

            • Mr. Michael Muhammad, Owner

            Customer Contact

            • Mr. Michael Muhammad, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/27/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            On 08/14/23, the ************* M. B. Church, located at ******************************* issued a $10,984.95 to Quality Engineering Construction *** of *******, MS for a purchase and installation of a Generac generator. The check cleared our bank account on 08/15/23. After I continued to get the run around about the delivery and installation date, I sent them a Notice of Cancellation on 10/24/23, and requested a refund of our money. To date, we have not received our money.
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Willie M

            12/27/2023

            I paid QEC in full for a 22kv Generac generator on 7/31/23. They came out immediately and installed the plumbing and electrical. I called, left messages but no return calls to see when they were going to complete the job. When I finally got in touch with them, they gave me some completion dates but that never happened. The last completion day given was Friday 12/22/23. The excuses for not delivering is too numerous to mention. Five months and I haven’t received a generator yet. I should have done more research on them prior to purchasing. If the service before installation is this bad, I’ll have to be prepared for after the sale. Bottom line I’d love to have my money back.

            Local BBB

            BBB Serving Mississippi

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.