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          Travel Resorts of America has 1 locations, listed below.

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            Business ProfileTravel Resorts of America

            Campgrounds
            BBB accredited business

            Contact Information

            1930 N Poplar St Ste 21

            Southern Pines, NC 28387-7092

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            Email this Business
            (855) 432-8457

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            Customer Reviews

            1.22/5

            Average of 78 Customer Reviews

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            Customer Complaints

            100 complaints closed in last 3 years

            27 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/7/2016

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            There are presently six RV resort campgrounds owned and operated by Travel Resorts of America: Bass Lake Resort, Sycamore Lodge Resort, Gettysburg Battlefield Resort, Wally World Riverside Resort, Rocky Fork Ranch Resort and Pymatuning Adventure Resort. Your Travel Resorts of America membership will also give you access to over 300 private RV campgrounds and 300 public parks; all at discounted rates.

            Business Details

            Location of This Business
            1930 N Poplar St Ste 21, Southern Pines, NC 28387-7092
            Email this Business
            BBB File Opened:
            10/1/1993
            Years in Business:
            38
            Business Started:
            4/1/1986
            Business Incorporated:
            9/27/1991
            Accredited Since:
            4/7/2016
            Type of Entity:
            Corporation
            Business Management
            • Mrs. Momi Chong-Kuma, Vice-President of Operations and Administration
            Contact Information

            Principal

            • Mr. Steven R. Baldelli, President

            Customer Contact

            • Mr. Steven R. Baldelli, President
            • Mrs. Momi Chong-Kuma, Vice-President of Operations and Administration
            Additional Contact Information

            Fax Numbers

            • (910) 693-3001
              Primary Fax

            Phone Numbers

            Email Addresses

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            Customer Complaints

            100 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/19/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Problematic with emails - Continues to ignore the removal of email address from spam messages regardless of how many times unsubscribe is selected over the past 4 months.
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            Read 99 More Complaints

            Customer Reviews

            78 Customer Reviews

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            Most Recent Customer Review

            Terry G

            11/14/2024

            I signed up for Travel Resorts and shortly after i was diagnosed with 2 types of cancer, both requiring radiation and/or chemotherapy. I have not been able to utilize my membership and I am now looking at a liver transplant qnd have numerous appointments trying to get listed and become eligible for a transplant. Regardless of this I still have to pay maintenance fees and they will not let me out of my contract unless i upgrade my membership for $5,000 to ****** which makes absolutely no sense to me when i probably never use with my cancer and related issues. Very, very disappointed in my dealings with them. I highly recommend that you dont buy into their business, its qll qbout the money and not for the members.

            Travel Resorts of America Response

            11/19/2024

            Mr. ****** We are truly sorry to hear about your medical condition and sincerely hope for your improved health soon.If you would like to provide us any additional information with documentation for us to review in reviewing your membership status, please provide documentation (i.e., physicians note) for consideration. You may send it to ************************************************************ (Attn: Momi), and we will review it and provide options accordingly.Regarding the question you asked pertaining to the credit card you used at the time of purchase, unfortunately, we are unable to assist. We recommend reaching out to your credit card company to address the matter with them.Please let us know if theres anything else we can assist you with.

            Travel Resorts of America Response

            11/19/2024

            Mr. ****** We are truly sorry to hear about your medical condition and sincerely hope for your improved health soon.If you would like to provide us any additional information with documentation for us to review in reviewing your membership status, please provide documentation (i.e., physicians note) for consideration. You may send it to ************************************************************ (Attn: Momi), and we will review it and provide options accordingly.Regarding the question you asked pertaining to the credit card you used at the time of purchase, unfortunately, we are unable to assist. We recommend reaching out to your credit card company to address the matter with them.Please let us know if theres anything else we can assist you with.
            Read 77 More Customer Reviews

            Local BBB

            BBB of Eastern Carolinas

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