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          Nautilus Community Solar LLC has 1 locations, listed below.

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            Business ProfileNautilus Community Solar LLC

            Solar Energy Product Services
            BBB accredited business

            Contact Information

            396 Springfield Ave Ste 2

            Summit, NJ 07901-2705

            Visit Website
            (908) 795-3040

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            Customer Reviews

            2.52/5

            Average of 21 Customer Reviews

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            Customer Complaints

            23 complaints closed in last 3 years

            15 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 4/23/2024

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            396 Springfield Ave Ste 2, Summit, NJ 07901-2705
            BBB File Opened:
            5/26/2022
            Years in Business:
            14
            Business Started:
            6/16/2010
            Business Incorporated:
            6/16/2010
            Accredited Since:
            4/23/2024
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Nautilus Solar Energy, LLC
            Business Management
            • Jeff Cheng, CEO
            • Courtney Matsuishi, Chief Legal Officer
            • Camelia Miu, CFO
            • Eric LaMora, Executive Director
            • Lisa Harris, Customer Service Specialist
            Contact Information

            Customer Contact

            • Jeff Cheng, CEO
            • Lisa Harris, Customer Service Specialist
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            23 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            09/25/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            BBB multiple complaints have been made against this company in the last 2 years.Most have been with them taking money out of accounts Y'all need to look into them asap.Hundreds to thousands of dollars Now I am a disabled vet They took money out of my account a disabled vet one year after we had cancelled there service the account they want money for is closed and I got a new account. They took ****** out my bank account 1 year after I cancelled and no longer live at my old location. As my wife and I ******** bank is trying to help get this back. Has stopped all future trys Reaching out for your assistance and I'll be looking to seek legal remedy if need be they have 3 business days before I seek legal remedy ya ll should look at them and CMP central Maine power keep them in check something fishy going on
            Read More
            Read 22 More Complaints

            Customer Reviews

            21 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Emily M

            10/25/2024

            Just like other reviews, I am having the same issues. Still charging me after I cancelled. Saying I received a credit, when I cannot see them ANYWHERE on my electric bills. Giving me the run around left and right. Fell for this after two salesmen came to my door and painted (what seemed) a pretty picture. I never finished setting up my account or completing their "onboarding". I cancelled before, yet I'm getting a bill. No one told me that I still had the possibility to be charged. Communication is terrible. Do not to business with this company.
            Read 20 More Customer Reviews

            Local BBB

            BBB Serving New Jersey

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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