Business ProfileforFirst Premier Home Warranty
Current Alerts For This Business
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.
On August 23, 2024, Ohio Attorney General Dave Yost announced his agency is suing First Premier Home Warranty and its owner, alleging that the New York-based company’s deceptive business practices have harmed Ohio consumers.
The lawsuit names Albert Sayegh – who operates First Premier from Brooklyn, where he also lives – seeking to hold him accountable for more than two years of alleged misconduct.
From Aug. 1, 2022, to Aug. 7, 2024, the suit says, 13 Ohio consumers filed complaints against First Premier with the Ohio Attorney General’s Office. Additionally, 18 Ohio consumers lodged complaints with the Better Business Bureau in New York.
Yost’s lawsuit maintains that First Premier misrepresented its product and services to consumers, whose complaints indicate that the company rarely covers claims and, even when payments are made, that the amount typically is not enough to pay for the necessary repair or replacement. Consumers have expressed frustration with what they describe as a one-sided contract that fails to deliver promised benefits despite annual payments ranging from $400 to $650, plus additional service costs.
The lawsuit also accuses First Premier of violating the Consumer Sales Practices Act by manipulating online reviews, allowing consumers who posted negative feedback to cancel their accounts only if they remove their reviews and posting false reviews by fake consumers. Evidence of this practice was obtained during an investigation by Yost’s Consumer Protection Section.
Additionally, the lawsuit says, First Premier violated the Telephone Solicitation Sales Act by failing to register with the Ohio Attorney General’s Office, as required by Ohio law. Yost is asking the court to require the defendants to change their business practices to comply with Ohio law, reimburse consumers, and pay civil penalties and court costs.
Additional business information
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
First Premier Home Warranty Unlicensed Home Warranty Ordered to Cease-and-Desist Operations in Oklahoma
On March 26, 2024, the Oklahoma Insurance Department (OID) issued a Cease-and-Desist Order against First Premier Home Warranty Corp. for unauthorized sale of home warranty contracts in Oklahoma. Effective immediately, the company is required to halt all sales activities in the state. The OID emphasizes that any entity offering home warranty contracts to Oklahoma consumers must hold proper authorization from the Oklahoma Insurance Department.
The OID initiated an investigation following complaints from consumers regarding the sale of unlicensed home warranty plans in Oklahoma. Civil penalties in the amount of $9,495.00 were imposted by OID. Consumers are urged to verify the licensing status of any company before purchasing a policy.
https://www.oid.ok.gov/wp-content/uploads/2024/04/2024-03-26-23-0777-DIS-SDC-Ex-Parte-Cease-Desist-Order.pdf
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CA Department of Insurance Enters into Agreement with First Premier Home Warranty
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 2918 Avenue R, Brooklyn, NY 11229-2524
- BBB File Opened:
- 7/1/2020
- Years in Business:
- 4
- Business Started:
- 1/13/2020
- Business Incorporated:
- 1/13/2020
- Type of Entity:
- Corporation
- Business Management
- Mr. Vince Walker, President
- Contact Information
Customer Contact
- Mr. Vince Walker, President
Customer Complaints
586 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
822 Customer Reviews
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Most Recent Customer Review
Gregory M
5 stars11/21/2024
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