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          ModMyMods has 1 locations, listed below.

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            • ModMyMods

              850 Saint Paul St Ste 26 Rochester, NY 14605-1065

              BBB Accredited Business

            Business ProfileModMyMods

            Computer Parts
            BBB accredited business

            Contact Information

            850 Saint Paul St Ste 26

            Rochester, NY 14605-1065

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            Email this Business
            (844) 289-6637

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/9/2016

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business provides the following services : Aftermarket Computer Water Cooling Parts and Modification Supplies.

            Business Details

            Location of This Business
            850 Saint Paul St Ste 26, Rochester, NY 14605-1065
            Email this Business
            BBB File Opened:
            9/9/2016
            Years in Business:
            9
            Business Started:
            8/17/2015
            Business Incorporated:
            4/7/2015
            Accredited Since:
            9/9/2016
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • JFG Technologies, LLC
            Business Management
            • Mr. Joe Gialanella, Owner
            Contact Information

            Principal

            • Mr. Joe Gialanella, Owner

            Customer Contact

            • Mr. Joe Gialanella, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            hugha

            04/04/2024

            BUYER BE WARE items listed as in stock but really in a foreign country. Placed an order that stated "in stock", after about 5 days with no status change to my order, it was still pending so i sent off an email for an update. i was told my item was in Germany and to expect delays due to labor strikes in germany , if i had known that my order would be delayed due to labor strikers or even if i knew item was located in gereamy i would have never agreed to buy from modmymods. so i ask Austin to cancel the whole order he charged me a 10% fee to cancel it. how does this company stay in business when they treat there customers like this. austin did offer me a full store credit but i chose to get what i could and to never do business with mod my mods and modmymods never emailed me to update me. *****

            ModMyMods Response

            04/10/2024

            Thank you for your feedback. The item that you ordered had a lead time listed of 3-7 business days, as it had to be sourced from the manufacturer, who is located in Germany. We had your part on the way, but as you requested to cancel, our customer service manager responded promptly and gave you the option of a full refund as store credit, or a refund to your card with a small cancellation fee, which covers transaction costs that we do not get back upon refunding an order. You replied asking for a refund minus the fee, and the cancellation was processed very shortly after, and you should have received an email confirmation when that processed. We are very sorry that you were not satisfied with your experience with us, as we are dedicated to providing top quality customer service. Please feel free to reach out if you are in need of further assistance.

            Local BBB

            BBB of Upstate New York

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