We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Wayside Furniture, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Wayside Furniture, Inc.

              1367 Canton Rd. Akron, OH 44312

              BBB Accredited Business

            • Wayside Furniture, Inc.

              3880 Mogadore Industrial Parkway Mogadore, OH 44260

              BBB Accredited Business

            Business ProfileWayside Furniture, Inc.

            Furniture Stores
            Multi Location Business
            BBB accredited business

            Contact Information

            1367 Canton Rd.

            Akron, OH 44312

            Get Directions
            Visit Website
            Email this Business
            (330) 733-6221

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.57/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/1/1961

            Years in Business: 87

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Wayside Furniture, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Wayside Furniture, Inc.

                1367 Canton Rd. Akron, OH 44312

                BBB Accredited Business

              • Wayside Furniture, Inc.

                3880 Mogadore Industrial Parkway Mogadore, OH 44260

                BBB Accredited Business
              Location of This Business
              1367 Canton Rd., Akron, OH 44312
              Email this Business
              BBB File Opened:
              9/27/2004
              Years in Business:
              87
              Business Started:
              6/1/1937
              Business Started Locally:
              6/1/1937
              Business Incorporated:
              10/10/1985
              Accredited Since:
              1/1/1961
              Type of Entity:
              Corporation
              Business Management
              • Mr. John K. Ferrato, Store Manager
              • Mr. Joe Ferrato, Buyer
              • Ms. Linda Ferrato, Accounts Administrator
              Contact Information

              Principal

              • Mr. John K. Ferrato, Store Manager

              Customer Contact

              • Mr. John K. Ferrato, Store Manager
              Additional Contact Information

              Fax Numbers

              • (330) 733-6420
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              12 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/11/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              Sales quote ******* on 6/23/24. We purchased a sofa chair & a half, and ottoman in the color birch. We did not move the furniture into our home until today, July 11, 2024, and the furniture items remained wrapped in the black and clear wrappings as prepared in the Wayside warehouse at pickup. When we unwrapped the chair & a half, we noticed there are deep slices and rips on the corners of the right arm. They appear to be beyond repair and are hoping to get a new one.
              Read More
              Read 11 More Complaints

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              gregory s

              09/24/2024

              I had issues with fading on leather headrest and tv stand in less than 1 year. Wayside' s wants me to pay $ ****** dollars to pick up and repair when it's not my fault. I should not have to pay more money when I just paid over $ ******** dollars for some furniture, that I'm finding out is poor quality. I have been a customer of ********************** over ** years and this is the worse quality furniture I've bought from them.
              Read 6 More Customer Reviews

              Local BBB

              BBB of Akron

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.