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          Find a Location

          Akron Billing Center has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Akron Billing Center

              3585 Ridge Park Drive Akron, OH 44333

            • Akron Billing Center

              265 Brookview Centre Way Ste 400 Knoxville, TN 37919-4052

            Business ProfileAkron Billing Center

            Medical Billing
            Multi Location Business

            Contact Information

            3585 Ridge Park Drive

            Akron, OH 44333

            Get Directions
            Visit Website

            Customer Reviews

            1.04/5

            Average of 24 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            39 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Akron Billing Center has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Akron Billing Center

                3585 Ridge Park Drive Akron, OH 44333

              • Akron Billing Center

                265 Brookview Centre Way Ste 400 Knoxville, TN 37919-4052

              Location of This Business
              3585 Ridge Park Drive, Akron, OH 44333
              BBB File Opened:
              9/27/2004
              Years in Business:
              36
              Business Started:
              1/1/1988
              Business Started Locally:
              1/1/1988
              Business Incorporated:
              2/13/1978
              Type of Entity:
              Corporation
              Alternate Business Name
              • HCFS Health Care Financial Services, LLC
              • Team Health
              • Alcoa Billing Center
              Business Management
              • Mr. Christopher Murrell, Vice President of Customer Service
              Contact Information

              Principal

              • Mr. Christopher Murrell, Vice President of Customer Service
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              41 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/15/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              I am being billed by Akron(team health) for a medical visit on December 2023. I have spoekn with them eveytime i recieve the same bill probably about 6 times now. They initially bnilled the wrong insurance and will not reimburse the insurance that was billed. this is causing a problem as the main insurance that was supposed to be billed can not be a secondary and will not pay unless it is the primary billed. recently i have talked with the two insurance companies and Akron. Akron is stating that they have been billing the correct insurance but has been denied. interestinly enough the correct insurance company states that they have not recieved a request since June of 2024 and at that time they were still written as a secondary. I am tired of the lies from Akron as I also spoke with the insurance they billed originally and was told that Akron has not tried to reimburse the claim with them. which i believe because on the most recent bill it still shows that Akron received the funds from the wrong insurance company. this can not be resolved until Akron reimbuirses the billed insurance company that they recieved payment from and them submit the full amount to the correct insurance which is the VA insurance triwest.
              Read More
              Read 40 More Complaints

              Customer Reviews

              24 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kisha O

              11/17/2024

              If I can give zero stars, I would! Access Nurse non clinical male recruiter name **** is very unprofessional person. Not only him but the manager and leadership team above. I had originally applied for the Patient Coordinator position back earlier this year and interview for the position with **** *****. At the end of the interview he offered the job, he sent me hiring paperwork, permission to do background check, etc. Sent the paperwork back to him after having to purchase a landline phone per the company requirements. I never heard back from him which he completely ghosted me. I am not sure as to who their client is to allow Access Nurse to hire people for that position? The sad part about this is that I am not the only applicant that this same person has done this ghosting after interview and hiring because there are other reviews on ****** from other applicants with complaints. I called his manager name ******** ***** and left her voicemails and emails which she does not respond back. That really shows Access Nurse recruitment depart lack of professionalism. They kept posting the same job but does not really hire people.
              Read 23 More Customer Reviews

              Local BBB

              BBB of Akron

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