Business ProfileforRon Marhofer Hyundai of Green

On May 17, 2024 I can to the dealership to buy a HR-V they had advertised on their lot. ****** the salesperson was pleasant but new. I bought the car after driving it. I had owned two Hondas in the past and was familiar with their performance. When I was presented the paperwork I noticed a $4000 dollar total added to price. I asked what that was and was told it was the interest up front to be paid, I knew this was not correct. Then I was told it was for the extended warranty. I had not asked for an extended warranty nor was I interested in it. I was told I would have to speak to the finance person. When I told them I would do my own financing through my CSE I was told by law I had to speak with the finance ***** I waited 45 minutes for this gentleman, only to find out he was going to try and sell me the extended warranty. I told him I did not want it. He then strongly suggested AT MY AGE it would be smart to buy it. At MY AGE I did not buy it. I then told him I did my own financing and gave him the information. His whole attitude changed. On Tuesday (22nd) I informed the salesperson I would be there on there Wednesday morning to pick the car up. When I got there with my $10,000 Check and Letter of Credit from my ************ the Finance person said I needed to bring the check from CSE with me. I know that dealerships and finance institutions exchange finances. He told me I could not have the car. I waited to compose myself, then told them they had 15 minutes to take my check, call CSE and present me with my car. I drove my car out of the lot 25 minutes later. Unfortunately, the car had not been detailed. Floor mats still in the back cargo area, stickers still on the windows and it had not been washed . To sum up my experience, it was NOT good. I would not buy a car from them unless you did their financing and buy extended warranty. This is how they make money and all they made from me was $22,200. from the purchase of the car.STAY AWAY