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            Business ProfileUniversal Physicians, LLC

            Health and Medical Products

            Additional business information

            Additional Info:

            Mr. Rodney Napier is also identified in BBB files as the CEO of Arthur Middleton Capital Holdings Inc.; Heat Surge, LLC; Federated Consumer Products, LLC; Universal Media Syndicate, Inc; World Reserve Monetary Exchange, Inc.; First National Mint & Trust, LLC and Chairman of Universal Commerce LLC and Lincoln Treasury, LLC. Separate reports are available on these companies upon request.

            Mr. Andy Kutscher, is also identified in BBB files as the President of National Mint and Treasury, LLC and CEO of Federated Mint and National Consumer Products. Separate reports are available on these companies upon request. 

            See all additional business information

            Contact Information

            7747 Supreme St NW

            Canton, OH 44720-6994

            Visit Website
            (866) 213-7710

            Customer Reviews

            2.33/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business sells safety alert devices, memory improvement devices and medical assistance equipment to senior citizens and to young people as well.

            Products & Services

            FastHelp, BrainPad, StepAngel, National Pet ID, Mobile Help Button

            Business Details

            Location of This Business
            7747 Supreme St NW, Canton, OH 44720-6994
            BBB File Opened:
            1/15/2016
            Years in Business:
            17
            Business Started:
            10/15/2007
            Business Started Locally:
            1/1/2011
            Business Incorporated:
            10/15/2007
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • FastHelp
            • National Pet Society
            • UP Payment Processor
            Related Businesses
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Business Management
            • Mr. Rodney Napier, Managing Member
            • Ms. Debbie D'Orazo, Operations Administrator
            Contact Information

            Principal

            • Mr. Rodney Napier, Managing Member

            Customer Contact

            • Mr. Rodney Napier, Managing Member
            • Ms. Sonia Bay, Customer Contact
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/16/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            On 08 Apr 2024, I order a replacement clip for my FastHelp 4G Device Order # **************  On 12 Apr 2024, I received a clip for a 3G FastHelp Device and even sent photos to FastHelp showing them the error that had taken place. They insisted they sent a 4G clip because their paperwork said so. During several email exchanges they admitted that the photos I sent them was in fact a clip for 3G FastHelp Device and it would not work on a 4G FastHelp Device. I do not own a 3G FastHelp Device and only wanted what I paid for. If not, then I am filling a FRAUD complaint against FastHelp for not sending me a 4G clip. The paperwork states they should have sent me a 4G clip, but someone put in a 3G clip and sent that to me. FastHelp is unwilling to send me what I ordered. The FastHelp phone number is **************. This seems ridiculous over a $6.95 item, but FRAUD is FRAUD no matter the dollar amount. The pictures I provided to them was what I received a 3G belt clip and not what I paid for a 4G belt clip. They admitted in the email below what I received was in fact a 3G belt clip and not a 4G belt clip but this is where they stopped talking to me. From: FastHelp Support Sent: Friday, April 12, 2024 1:00 PM To: **********************  Subject: FW: FastHelp Clip Dear ****** If you look at the attachment of the 3G FastHelp, you will see it is the same as the one that you provided in this email, so of course a 4G belt clip will not fit in a 3G unit. Sincerely, FastHelp Support
            Read More
            Read 5 More Complaints

            Customer Reviews

            6 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Bob C

            01/22/2024

            Once again, this company prays on seniors who are old and have Alzheimer’s, and are not aware of fraudulent companies like this. Their advertisement in The Arizona Republic is a scam.

            Universal Physicians, LLC Response

            01/31/2024

            We have searched our data base by the name, email, and zip code and were not able to locate any interaction with this person.
            Read 5 More Customer Reviews

            Local BBB

            BBB Serving Canton Region & Greater West Virginia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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