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          Find a Location

          Columbia Gas of Ohio has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Columbia Gas of Ohio

              290 W Nationwide Blvd Columbus, OH 43215-2561

              BBB Accredited Business

            • Columbia Gas of Ohio

              PO Box 2318 Columbus, OH 43216-2318

              BBB Accredited Business

            Business ProfileColumbia Gas of Ohio

            Natural Gas Companies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            Columbia Gas of Ohio, headquartered in Columbus, Ohio, is a public utility that sells natural gas and provides gas transportation services to customers in Ohio. The company serves communities in 61 of Ohio's 88.The scope of this report concerns the Columbus-based headquarters and statewide marketplace activity of Columbus Gas of Ohio.Columbia Gas of Ohio, is also one of the nine energy distribution companies of NiSource Inc. NiSource Inc. is based in Merrillville, Ind., and offers natural gas transmission, storage and distribution, as well as electric generation, transmission and distribution to customersfrom the Gulf Coast through the Midwest to New England. BBBs maintain separate reports on other NiSource companies and these reports are available at www.bbb.org
            See all additional business information

            Contact Information

            290 W Nationwide Blvd

            Columbus, OH 43215-2561

            Get Directions
            Visit Website
            Email this Business
            (800) 344-4077

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

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            Customer Reviews

            1.05/5

            Average of 20 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            70 complaints closed in last 3 years

            23 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/1/1988

            Years in Business: 63

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Provider of natural gas service in Ohio.

            Products & Services

            Provider of natural gas service in Ohio.

            Business Details

            This is a multi-location business.

            Find a Location

            Columbia Gas of Ohio has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Columbia Gas of Ohio

                290 W Nationwide Blvd Columbus, OH 43215-2561

                BBB Accredited Business

              • Columbia Gas of Ohio

                PO Box 2318 Columbus, OH 43216-2318

                BBB Accredited Business
              Headquarters
              290 W Nationwide Blvd, Columbus, OH 43215-2561
              Email this Business
              BBB File Opened:
              1/1/1961
              Years in Business:
              63
              Business Started:
              10/6/1961
              Business Incorporated:
              10/6/1961
              Accredited Since:
              1/1/1988
              Type of Entity:
              Corporation
              Alternate Business Name
              • Columbia Gas of Ohio a NiSorce Company
              • Columbia Gas Distribution Companies
              • Columbia Gas of Ohio, Inc
              Hours of Operation

              Primary

              M:
              Open 24 Hours
              T:
              Open 24 Hours
              W:
              Open 24 Hours
              Th:
              Open 24 Hours
              F:
              Open 24 Hours
              Sa:
              Open 24 Hours
              Su:
              Open 24 Hours
              Business Management
              • Ms. Renee Cook, Customer Relations Manager
              • Ms. Melisa Thompson, Director of Regulatory Policy
              • Mr. Lloyd Yates, CEO
              • Ms. Ellen Macke, Director of Public Affairs
              • Mr. Vincent Parisi, President/COO
              Contact Information

              Principal

              • Ms. Renee Cook, Customer Relations Manager
              • Mr. Lloyd Yates, CEO
              • Mr. Vincent Parisi, President/COO

              Customer Contact

              • Ms. Renee Cook, Customer Relations Manager
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              70 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/03/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Cannot log into ANY Columbia Gas Of Ohio websites. This has been an ongoing problem for some time. Not only for information concerning my account, it's an issue making payments. Columbia wants you to move away from paper notices, yet you cannot access their website for any kind of control over your account. This is ridiculous!! Mom & Pop businesses have a more reliable access to their sites. This NEEDS to be addressed and corrected!!
              Read More
              Read 69 More Complaints

              Customer Reviews

              20 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Adam P

              09/10/2024

              Terrible customer service! Call transferred multiple times without a human. Places on hold and put on a "call back list". When they called me back, i was placed back on hold again. They are the only gas supplier in this area, so they treat customers poorly. Customers have no other option. Horrible ********************** clearly they do not care about their customers, just their monthly payments.
              Read 19 More Customer Reviews

              Local BBB

              BBB of Central Ohio

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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