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Find a Location

Fairfield Vacuum & Sewing, LLC has 1 locations, listed below.

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    Business ProfileforFairfield Vacuum & Sewing, LLC

    Vacuum Cleaners
    BBB accredited business

    Additional business information

    Additional Info:
    Mr. James Kelso purchased this business from Mr. DArrell Burnett. A separate BBB Business Profile is available on the previous ownership.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/4/2017

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Fairfield Vacuum & Sewing in Fairfield, OH sells and services vacuum cleaners, sewing machines and provides accessories.  

    Business Details

    Location of This Business
    1084 Magie Ave, Fairfield, OH 45014-1851
    BBB File Opened:
    7/27/2017
    Years in Business:
    7
    Business Started:
    3/1/2017
    Business Incorporated:
    3/1/2017
    Accredited Since:
    9/4/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. James T. Kelso, Owner
    • Ms. Sheryl A. Kelso, Owner
    Contact Information

    Principal

    • Mr. James T. Kelso, Owner

    Customer Contact

    • Mr. James T. Kelso, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rebecca G

    1 star

    07/02/2024

    Service was horrible! Had my floor cleaner for nearly 3 months and when I called, I was told he was working on it. Had a minor confrontation with the owner over the phone and he was very rude and argumentative. He said it would take about 2 more weeks for the part to come in and then fixed. That was over a month ago. The only time I heard anything about my cleaner is when I called. I finally called and said I wanted it back and I would be there that evening for it and when I arrived, he was "working on it and it was in pieces". Would not give it to me unless I paid him $50 dollars, whether together or in pieces. Argued with me about the amount of time he had it and was loud, disrespectful and aggressive. I just wanted my floor cleaner back and he would not give it back. Said he had "a lot of time invested in it". He literally just took it apart, after 3 months only because I said I would pick it up today. I don’t even believe him as I never saw it in pieces. Just another ** excuse to keep it and it is NOT his to keep. Now he gets to fix it up and sell it for money that is not his. I would not recommend this place as there are other places more friendly and respectful. Bad business all the way around!!?

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