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          Bruce's Automotive & Fleet Services has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileBruce's Automotive & Fleet Services

            Auto Repairs
            Multi Location Business
            BBB accredited business

            Contact Information

            13919 Detroit Ave

            Lakewood, OH 44107-4623

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            Email this Business
            (216) 251-1500

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            Customer Reviews

            3/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/16/2013

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Bruce's Automotive & Fleet Services is a full service domestic and foreign automotive repair and maintenance center. 

            Products & Services

            SERVICES INCLUDE:* Preventative Maintenance* Oil Changes* Diagnostics For Electrical Systems, Engines & Transmissions* Air Conditioning* Batteries* Cooling System* Belts & Hoses* Radiators* Fuel Injection Services* Exhaust & Mufflers* Transmission Service* Brake Service* Tire sales & Tire Balancing* Wheel Alignments* Suspensions – Shocks/Struts* Install Used Engines & Transmissions* Specialists In 6.0 & 7.3 Diesel Power Stroke Engines

            FLEET SERVICES * Maintenance & repairs* Diesel engine specialists - Ford Powerstroke 7.3 & 6.0, Chevrolet & GMC (Duramax), Dodge (Cummins)* Regularly scheduled preventative maintenance* State-of-the-art diagnostic and repair equipment

            Business Details

            This is a multi-location business.

            Find a Location

            Bruce's Automotive & Fleet Services has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              13919 Detroit Ave, Lakewood, OH 44107-4623
              Email this Business
              BBB File Opened:
              4/16/2013
              Years in Business:
              16
              Business Started:
              11/1/2008
              Business Incorporated:
              11/26/2006
              Accredited Since:
              4/16/2013
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Bruce's Automotive & Fleet Service, LLC
              Business Management
              • Mr. Bruce Henthorn, Owner
              Contact Information

              Principal

              • Mr. Bruce Henthorn, Owner

              Customer Contact

              • Mr. Bruce Henthorn, Owner
              Additional Contact Information

              Phone Numbers

              Email Addresses

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              Industry Tip

              BBB Tip: Choosing a mechanic for auto repair and service

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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              Most Recent Customer Complaint

              07/22/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              It’s really messed up when you trust a mechanic to fix your car after your *** was broken into they took the column , ******* replaced it then having issues with stalling while driving on the road, and the car shuts off. I take it they and they tell me it didn’t stall for us, and it’s fine but it kept doing it they messed up the wiring in the column because my battery and alternator is brand new, purchased from them as well!! and now my car is constantly dying and will NOT START UP! So I towed it to *** north Olmsted to check out the car and they told me the wiring was faulty and have the mechanic make it right; my dealership at *** in North Olmsted literally told me it was a wiring problem but they’re not gonna touch it , it’s up to My mechanic who replaced my column to make it right but won’t …I brought the car to them AGAIN, for them to say there is no wiring issue with the column but my car will not start. At all. It is always dying and it’s not the battery.. and not to mention JOE, the service guy at the front desk yelled at me saying “ you don’t trust us I’ve been going this 45 years” I just want my car reliable again and I want a refund and I want to take it someone who can actually help me get my car working again . Bruce's Automotive really did me wrong with this
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              Customer Reviews

              4 Customer Reviews

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              Most Recent Customer Review

              Hailey D

              06/04/2024

              The customer service is terrible! Joe immediately got an attitude with me and started yelling at me and said, “I have no common sense”. All because I asked when my car would be done. Mind you, at this point they had already had the car in their possession for 5 hours. Just to do some routine tune ups.
              Read 3 More Customer Reviews

              Local BBB

              BBB Serving Greater Cleveland

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