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Find a Location

Justin Doyle Homes, LLC has 1 locations, listed below.

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    Business ProfileforJustin Doyle Homes, LLC

    Home Builders
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/5/2012

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Justin Doyle Homes, LLC in Mason, OH offers home building services.

    Business Details

    Location of This Business
    5378A Cox Smith Rd, Mason, OH 45040-6803
    BBB File Opened:
    8/29/2011
    Years in Business:
    13
    Business Started:
    2/3/2011
    Business Incorporated:
    2/3/2011
    Accredited Since:
    9/5/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Justin Doyle, Owner
    • Ms. Krista Schulz, Office Manager
    Contact Information

    Principal

    • Mr. Justin Doyle, Owner

    Customer Contact

    • Mr. Justin Doyle, Owner

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    2 Customer Complaints

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    Customer Reviews

    8 Customer Reviews

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    Most Recent Customer Review

    Katie A.

    1 star

    03/21/2024

    We purchased land with JDH back in April of 2021. When we purchased our land, we were forced to immediately get into a contract with JDH, make our selections, and put a large cash deposit on our home. We signed our contract for the custom build of our home in September 2021. From that point we were told that we would break ground in March of 2022 under a 12 month build contract.We were met with many excuses on the delay of our build, and after threatening to terminate our contract, we finally broke ground in September of 2022. We were promised our home would be complete December of 2023. That did not happen. The President of JDH then put in writing that the keys to our home would be in our hands by April 2024, and we found out today that date will also not be met. In fact, they are not even close to completing our home. We have still not been given a date when we will be in our home.We have run into many issues since that initial 2021 date. (Multiple liens placed on our property, materials being removed from our job site, accounting discrepancies, other job sites plugging into our power, our house flooding, adding additional expenses they forgot to include, and many more). They take no accountability for anything, and have yet to apologize for any situation. The blame is always placed on others. There is no protection for a home owner during this building process other than to terminate your agreement.We have spoken to several contractors and suppliers refusing to place orders for materials or complete work out of lack of trust in JDH. We then, voluntarily, offered to pay those contractors directly and pay deposits to guarantee work in order for our house to keep moving forward. Despite all of our gracious efforts (that are not normal practice in a build) to help pay for things and our willingness make several changes along the way, they still have done nothing on their end to help with the completion of our home in a timely manner.

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