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            Business ProfileRush Concerts

            Concert Promoters

            Contact Information

            11 S Main St

            Mechanicsburg, OH 43044

            Visit Website
            (937) 834-5323

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            ticket broker

            Business Details

            Location of This Business
            11 S Main St, Mechanicsburg, OH 43044
            BBB File Opened:
            5/23/2024
            Years in Business:
            24
            Business Started:
            4/7/2000
            Alternate Business Name
            • Rush Concerts, LTD.
            Business Management
            • Mr. Jacob Reiser, President
            • Mr. Jake Pagano, Vice President
            • Mr. Cliff Reiser, CFO
            Contact Information

            Principal

            • Mr. Jacob Reiser, President

            Customer Contact

            • Mr. Jacob Reiser, President
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            05/23/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I purchased tickets on 5/12/2024 @ 3:12pm for a *******s concert in Brandon, MS to be held that same day 5/12/2024 @ 5:00pm. I selected the VIP add on for a backstage opportunity. The notification indicated doors open at 4:00pm. My daughter and her friend arrived at 4:00pm only to be advised that backstage portion started at 3:00pm and was already over. We were never informed that the backstage portion was to be held at 3:00pm and the system allowed us to purchased tickets after it had already started. We are simply asking for a refund of the add on portion of the purchase ($120). I have reached out several time by email and phone only to be ignored by this company. My daughter has a cardiomyopathy which did not allow her to participate in team sports. She has taken interest in lighting and sound as a result. She was extremely excited at the opportunity. A simple notification that the doors for the backstage portion opened at 3pm or the system not allowing the option of purchasing the add on would have saved a lot of time and disappointment. A response from the company would have stopped from rubbing salt on the wound.

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            BBB of Central Ohio

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