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          Find a Location

          Discount Drug Mart has 78 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileDiscount Drug Mart

            Pharmacy
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            211 Commerce Dr

            Medina, OH 44256-1331

            Get Directions
            Visit Website
            Email this Business
            (330) 725-2340

            Customer Reviews

            1.2/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 55

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company operates as a retail store.

            Business Details

            This is a multi-location business.

            Find a Location

            Discount Drug Mart has 78 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              211 Commerce Dr, Medina, OH 44256-1331
              Email this Business
              BBB File Opened:
              9/27/2004
              Years in Business:
              55
              Business Started:
              4/1/1969
              Business Incorporated:
              8/13/1968
              Type of Entity:
              Corporation
              Alternate Business Name
              • Hasting Home Health
              • Discount Drug Mart Home Health Care
              Business Management
              • Mr. Michael Eby, CFO
              • Mr. John Gans, President
              • Mr. Don Boodjeh, Chief Executive Officer
              • Mr. Dave Boodjeh, Chief Administrative Officer
              Contact Information

              Principal

              • Mr. Don Boodjeh, Chief Executive Officer
              Additional Contact Information

              Fax Numbers

              • (330) 723-5103
                Primary Fax
              • (330) 722-6334
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/23/2024

              Complaint Type:
              Order Issues
              Status:
              Answered
              5/2023 Nephrology department wrote a prescription for a rollator. I have leukemia and kidney cancer. I had one kidney removed. Discount Drug Mart stated I had to pay for the rollator up front and they would bill ***** Medicare and then reimburse me. They never filed with *****, they did not respond to my letters. They refused to connect me to a supervisor. Then they had the audacity to bill me twice. I contacted ***** and they also stated Drug Mart should have filed. Now it is 15 months. Can you help me get reimbursed.
              Read More
              Read 8 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Bambi H

              10/07/2024

              I have used the pharmacy at drug mart for over 20 years until last year when I was treated with rudeness and disregard. I switched pharmacies but after an apology I switched back. Today, I was insulted and brushed off. The pharmacist didnt care to clarify nor treat me with any decency. I will be switching again and will not return. The only decent part is the cashiers that work here who are very friendly and efficient.

              Discount Drug Mart Response

              10/09/2024

              We apologize for the way you were treated.  We will strive to do better.
              Read 4 More Customer Reviews

              Local BBB

              BBB of Akron

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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