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            Business ProfilePinnacle Road Automotive, LLC

            Used Car Dealers
            BBB accredited business

            Contact Information

            4681 Pinnacle Rd

            Moraine, OH 45439-7419

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            Email this Business
            (937) 262-8500

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            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 2/20/2019

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company sells used cars.

            Business Details

            Location of This Business
            4681 Pinnacle Rd, Moraine, OH 45439-7419
            Email this Business
            BBB File Opened:
            5/4/2018
            Years in Business:
            10
            Business Started:
            10/1/2014
            Business Incorporated:
            10/1/2014
            Accredited Since:
            2/20/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of UD021885 for this business, issued by Bureau of Motor Vehicles. The expiration date of this license is 3/31/2026.

            These agencies may include:

            Bureau of Motor Vehicles

            1970 West Broad Street

            Columbus OH 43223

            https://bmvonline.dps.ohio.gov/Search/Dealer

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Stacy Stenger, Owner
            Contact Information

            Principal

            • Mr. Stacy Stenger, Owner

            Customer Contact

            • Mr. Stacy Stenger, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/01/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            (Oil leak = Massive) On Tuesday March 1st 22, I ***** **** took the van to Walmart to get a oil change and upon proceeding to start the oil change change the worker noticed a massive oil leak, and the worker showed me on his phone what the bottom of the van look like and he stated to me sorry maam we cannot do a oil change until the massive oil leak gets taken care of first. So I immediately got on the phone and called ***** and he said what you what me to do about it. I got 2 customers you will have to call me back at this point he got an attitutude so I drove back to the dealership. Please read attached paperwork pertaining to purchase and complaints. Direct me to lawsuit office if necessary.
            Read More
            Read 4 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Timothy Eugene I

            06/29/2023

            I have experienced a whole different opinion. They sold me a SUV with the frame work corroded unrepairable $8200

            Pinnacle Road Automotive, LLC Response

            07/05/2023

            Mr. I***** contacted us about the frame. Had him drop vehicle off so we could take it to our service provider. We offered to pay for half the repair but he came in and picked up his vehicle. He stated the repair estimate he received was $2000.00. We will pay $1000.00.
            Read 1 More Customer Review

            Local BBB

            BBB of Dayton and Miami Valley

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            BBB Reports On

            BBB reports on known marketplace practices.

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