Business ProfileforMoore's Appliance Service
At-a-glance
Related Categories
Business Details
- Location of This Business
- 209 W Ottawa St, Richwood, OH 43344-1140
- BBB File Opened:
- 12/22/2004
- Business Management
- Mr. Ralph Moore, Owner
- Mr. Brad Moore, Owner
- Contact Information
Principal
- Mr. Ralph Moore, Owner
- Mr. Brad Moore, Owner
Customer Contact
- Mr. Brad Moore, Owner
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
contacted this business to fix a whirlpool washing machine. On about 9/15/22 performed first service. Diagnosed problem as inlet valve and returned w part about 2 wks later. Washer was not fixed by this repair . They said it needed bearings and returned on 10/22/22 to fix. Paid them 395.00. Was told to wait a couple of days before using.
On 10/24 I tried to run a cycle. The washing machine still does not work.
Called and talked with the receptionist. She said they would not come out again under any circumstances to finish the job. That they couldn’t ‘just keep coming over there’ and hung up on me. This lady sounds like there is something wrong with her.
They’ve charged us so far for parts and labor that were either unnecessary or improperly diagnosed and performed.
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
SCOTT S
1 star04/06/2023
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