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Find a Location

Bench Craft Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bench Craft Company

      7216 SW Durham Rd Portland, OR 97224-7594

      BBB Accredited Business
    • Bench Craft Company

      16600 SW 72nd Ave Bldg 10 Portland, OR 97224

      BBB Accredited Business

    Business ProfileforBench Craft Company

    Advertising Specialties
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 149 Customer Reviews

    Customer Complaints

    100 complaints closed in last 3 years

    24 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/23/2024

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Transportation Media Inc dba Bench Craft Company offers the targeted sale of sponsorship advertising for the specialty product sale, printing, manufacturing, and distribution of advertising specifically tailored to the golf industry such as benches, tee signs, display boards, ball washers, scorecards, and course guidebooks.

    Products & Services

    Sponsorship Advertising, Golf Product Advertising, Manufacturing, and Distributing Services

    Business Details

    This is a multi-location business.

    Find a Location

    Bench Craft Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bench Craft Company

        7216 SW Durham Rd Portland, OR 97224-7594

        BBB Accredited Business
      • Bench Craft Company

        16600 SW 72nd Ave Bldg 10 Portland, OR 97224

        BBB Accredited Business
      Headquarters
      7216 SW Durham Rd, Portland, OR 97224-7594
      BBB File Opened:
      1/29/1996
      Years in Business:
      42
      Business Started:
      10/15/1982
      Business Incorporated:
      10/15/1982
      Accredited Since:
      2/23/2024
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      3039
      Alternate Business Name
      • Transportation Media Inc
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Charles R Cobb, President
      • Mr. Michael Cobb, Vice President
      • Mr. Kevin Coari, Secretary
      • Mr. Justin Dransfeldt, Customer Relations Manager
      • Mr. Geoff Gillam, Marketing Manager
      Contact Information

      Principal

      • Mr. Charles R Cobb, President
      • Mr. Michael Cobb, Vice President
      • Mr. Kevin Coari, Secretary

      Customer Contact

      • Mr. Justin Dransfeldt, Customer Relations Manager
      • Mr. Geoff Gillam, Marketing Manager
      Additional Contact Information

      Fax Numbers

      • (503) 221-9737
        Primary Fax
      • (503) 992-6761
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      100 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      149 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Leanna L

      1 star

      10/24/2024

      I wouldnt say it's 100% scam, but 95% of it is pretty close. If I would have known that this company conducts business the way it does, I would have IMMEDIATELY said no. I was under the impression our golf course had done its due diligence in choosing a partner to work with for advertising. When we were contacted, it seemed like a great, straightforward deal. $450 for a year, starting November 2024, for about a business card sized spot somewhere on the course. I had just opened a business in July, and the golf course was a great place to attract clients for my office! The first red flag was being contacted because another business withdrew, and I could get their spot for ONLY $399 more, but I had to decide RIGHT THEN! I had already received an offer once before to upgrade/extend, but told them I didn't want to until I saw how the ad would work. I hate high pressure sales tactics, anyway, it's disgusting. The second red flag was the company calling and showing "Potential Spam," then not leaving a voicemail. I don't call spam numbers back, and that's just unprofessional. BUT YESTERDAY- Somebody texted me to approve a transaction for $450 for the 25/26 ad year. This part being on me!!!- confused, I told them I thought I had made this payment when I secured this year's spot and needed to check. They proceeded to explain that yes, I had secured my 1st year! This was for the 2nd year, and the 3rd year would be free! If they would've come out and said that, sure, whatever. But, they definitely tried to pull a fast one in their wording of the message, and if I hadn't stopped to ask questions, I'd be out $450. I'll be going to the golf course today and speaking with the owner, who is a close friend of my husband. I will actually be looking into refund options today and hope to pull my ad completely. Awful, awful company. 2 thumbs down.

      Bench Craft Company Response

      10/25/2024

      Thank you for your review. Please contact our customer service department if you have any questions or concerns. **************

      Local BBB

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