Business ProfileforHope Health Supply

I placed an order for Covid masks with this company on January 4, 2022. I was immediately charged for the order on my credit card. I received an acknowledgement of my order, but weeks later had not received it nor any responses from the company After reading several negative reviews of possible scams by them, on January 19th I emailed them to cancel my order, and contacted my credit card company disputing the charge. They reversed the charge, sent the company a notice to respond, which they never did. I then started getting emails that the order was in process, so on January 24th, I again emailed them to cancel the order. Then on February 15th I received yet another email that "my order was on its way". I emailed them yet again, canceling the order, telling them to NOT SHIP the order, that I would refuse it. On February 19th, the order was in my mailbox. I wasn't there to refuse it, so took it to my local post office, told them I wanted to refuse it. The postal worker, *******, at the ******* office in Springfield, Oregon, took the package and said they would send it back as refused. On August 9th, SIX MONTHS after I canceled this order, I received an email from Hope, telling me to pay for the order or they would send it to collections! In spite of my then emailing them I had refused it and did not have the order, they insisted I have it, and that I pay for it. This company has a phone number, but when I called it, got a recording to contact them via email, which I did to no avail. I could never talk to a real person, and none of their emails were signed with a name or contact number. I tried to resolve this with the Postal Service but got nowhere. They have no record of it being delivered. Please help!