Business ProfileforWashington Auto Mall

My wife and I purchased a used 2021 Hyundai Santa Fe on 12 Jun 24 from this dealership. We live in South ******** and couldn't find a vehicle we wanted but we found one at this dealership. We used their service to transfer our South ******** registration from the vehicle we traded in to this newer vehicle we purchased. They assured us that they have transferred numerous out of state registration and provided a 60 temporary PA. The first week in August 24, I contacted the dealership because we didn't received the ** title and registration yet. I left at least 2 messages on voicemail and there was no response. I then contacted the general manager (*****) with my situation. He stated the someone would get back to me. By that time the PA temporary registration had expired. The ** got back to me and stated that there was a problem with the paperwork and they were working on an extension of the PA registration. The PA registration expired on 10 August 24. The ** sent me a text on 13 August 24 stated: no extension was approved and the paperwork should be in **DMV hands. On 20 August 24, I contacted the ***** and they stated that they have no paperwork on the vehicle we purchased. I again contacted the ** and this time he told me that the paperwork was sent back from the company they use to transfer out of state registration and titles and the title number was transposed so they had to fix it and return it back to the company that does their registrations and titles. I asked what am I suppose to due with a vehicle that doesn't have a current registration and he didn't have an remedy. I am asking the BBB contact this dealership to find out if the ** is telling me the true on what happened to the transfer paperwork for the ** registration and remedy this situation with an extension of the PA temporary registration or the ** registration. We paid this dealership all the fees for processing the paperwork and we are getting no satisfaction with a dealership for the registration.