Business ProfileforGreen Lawn Fertilizing

In early Sept 2023 they sent someone to do the core aeration again (it was not needed). I was not home so the tech called me. I told him we were not doing it this year. He left. On approx Sept 8, the company sent someone else out for this service. My husband spoke with him as he rang the doorbell. My husband asked him if this was part of the regular service and the tech said yes.He then proceeded to complete the core aeration. This is not part of the regular service plan. He lied to my husband and also never told him the cost. I was very upset and left a poor review on Sept 15, 2023. The retention specialist ******** (retention specialist) called me and asked me to stay on as a customer and we could split the cost. I said I would not pay any part for a service I clearly stated I did not want. He then asked me to remove the review and they would credit my account. This is in writing in an email. I did remove the review as the company was at least trying to make corrections (so it seemed). Since then I have not heard anything. I called ********'s cell twice and left a vmail with the staff person who answered the phone. She confirmed he was there but unavailable. She did let him know who was calling. He chose not to come to the phone. I also asked him to return my call by 10 AM and he did not. I did file a dispute with the cc company. This company is fraudulent and plays games. ******** also plays games. Once the review was removed ******** was not bothered about following through or communicating. He clearly told me I could contact him anytime via cell. Well, I tried and have heard nothing back either by phone or email. I am not sure how they can get away with doing whatever they want whenever they want and charging customers for it.