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          Find a Location

          MinuteClinic, L.L.C. has 709 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • MinuteClinic, L.L.C.

              1 Cvs Dr Woonsocket, RI 02895-6146

            • CVS Pharmacy

              1900 W VALENCIA RD TUCSON, AZ 85746-6628

            • MinuteClinic, L.L.C.

              765 S Lindsay Rd Gilbert, AZ 85296-3063

            • MinuteClinic, L.L.C.

              6015 E BROWN RD MESA, AZ 85205-4452

            • MinuteClinic, L.L.C.

              1212 S Greenfield Rd Mesa, AZ 85206-2792

            Business ProfileMinuteClinic, L.L.C.

            Clinic
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Alert:

            BBB processes complaints against MinuteClinic that deal with its MinuteClinic operations only. 

            If you have a complaint against CVS Pharmacy, please click on this link to file your complaint against that business.

            If you have a complaint against Caremark/SilverScript, please click here to file your complaint against that business.


            Contact Information

            1 Cvs Dr

            Woonsocket, RI 02895-6146

            Get Directions
            Visit Website
            (866) 389-2727

            Customer Reviews

            1.05/5

            Average of 78 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            503 complaints closed in last 3 years

            219 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            MinuteClinic is a division of CVS Health that provides retail clinic services, such as, minor illnesses and injuries, screenings and monitoring, vaccinations and injections, wellness and physicals.

            Business Details

            This is a multi-location business.

            Find a Location

            MinuteClinic, L.L.C. has 709 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • MinuteClinic, L.L.C.

                1 Cvs Dr Woonsocket, RI 02895-6146

              • CVS Pharmacy

                1900 W VALENCIA RD TUCSON, AZ 85746-6628

              • MinuteClinic, L.L.C.

                765 S Lindsay Rd Gilbert, AZ 85296-3063

              • MinuteClinic, L.L.C.

                6015 E BROWN RD MESA, AZ 85205-4452

              • MinuteClinic, L.L.C.

                1212 S Greenfield Rd Mesa, AZ 85206-2792

              Headquarters
              1 Cvs Dr, Woonsocket, RI 02895-6146
              BBB File Opened:
              4/26/2013
              Years in Business:
              20
              Business Started:
              8/13/2004
              Business Incorporated:
              8/13/2004
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              2700
              Alternate Business Name
              • Minute Clinic
              Business Management
              • Ms. Sharon Vitti, Senior Vice President
              Contact Information

              Principal

              • Ms. Sharon Vitti, Senior Vice President

              Customer Contact

              • Ms. Elizabeth Gatchell, Customer Service Representative
              Additional Contact Information

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              503 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/04/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              I visited the Minute Clinic on *****************, ******* on 9/13/2024 to complete a biometric screening in order to receive a credit toward my health benefits with my employer. I presented a voucher for this screening and there should be no charge to me. I also received a flu shot at the time, which my insurance would cover that cost. On 10/11/24 I called CVS Minute Clinic regarding a $174.00 charge on my credit card. I was told it was for an office visit and flu shot on 9/13/24. I explained that I had a voucher from my employer and should not have been charged and the flu shot should have been submitted to my insurance (****) and covered at 100%. I was told it would be researched and there would be a claim opened.On 11/4/24 I called CVS Minute Clinic for an update since I have not received a credit on my credit card or any correspondence from CVS Minute Clinic. I was hold for 45 minutes before a representative answered. I was told their billing system was down and I should call back later or tomorrow.
              Read More
              Read 502 More Complaints

              Customer Reviews

              78 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sonia Q

              11/15/2024

              *************** I am very disappointed with the service. ****** ******** was unprofessional and rude. I arrived on time for my appointment, but had to wait longer than expected, despite fasting for my blood test. Then, he informed me that they were out of stock on the necessary tubes for the test. As a result, my wellness testing was not completed. This is unacceptable. The clinics service was below standard and felt unorganized. I consider this clinic as third world country clinic.
              Read 77 More Customer Reviews

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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