Business ProfileforCampers Inn RV

While vacationing in ************ we had a hot water heater issue. We called them to come look at it. We were charged the $70 fee for them to come and had an appt for Thursday. We sat and waited ALL day (on our vacation) and finally called them at 5 pm. We were told our appt was changed to Saturday. Had we not called we would not have been there Saturday since they changed the day without notifying us. Saturday he is now one hour late and we call again. He will be there "soon". Finally we saw him entering campground and he drives by. Calls us and says he can't find us. The office gave him the wrong make of RV! He is there less than 10 mins and tells us he will "get us a quote" for the repair he felt it needed. Two weeks later, we are now home and we get a call that they will give us a quote and we owe the diagnostic fee. We told him what error code we had and he went with that. There was no diagnostics done. We said we shouldn't have to pay any additional fees and they insisted we did. So not to wreck our credit because of their incompetence we regretfully paid them. DO NOT USE THIS PLACE!! They are a disorganized, incompetent place of business who doesn't care about their customers at all.