Business ProfileforWheel City Auto Finance Centers

It started great as it was my first car. They said they had everything done and made, including things fixed. It broke down not even the first six months and had to wait two months, while paying for car payments on a car that I wasn't driving. When I got the car back, the engine was horrible. Still had problems with the car. Since February or March, I've been dealing with seizures, nearly lost my job and harassed me for payments and then wanted everyone else (who didn't sign the lease) to pay. Once the car was repossessed, they wanted me to pay the remaining balance that I owed on top of a thousand dollars to get the car back in my possession. My friend is currently dealing with the same things as I did with this dealership. She got into an accident in Iowa, the car is totaled. The cop gave an estimate but they want the car up there for an estimate. They are refusing to deal with the towing company as the towing company is siding with my friend. This company is refusing to file the claim to pay off the loan because they will not take an estimate from the cops and will not agree with the towing company or my friend. Her account manager told her that she can stop paying for the car as long as the claim hasn't been filed. Wheel City Auto is refusing to allow her to talk to her account manager and are expecting payments. They are also harassing her.

Mr Craft purchased his car from Wheel City, and we arranged the financing. It appears that payments weren't made and his vehicle was repossessed. This is something that can happen if the payments aren't made according to the contract, regardless of who the selling car dealership is, or the finance company. We suggest Matthew follows up with his finance company. In regards to Mr Crafts friend, we also suggest that she calls her finance company and her insurance carrier. Thank you.