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          4Patriots, LLC. has 1 locations, listed below.

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            Business Profile4Patriots, LLC.

            Online Retailer
            BBB accredited business

            Current Alerts For This Business

            Alert:
            4Patriots would like consumers to know that if they are having an issue with an order, delivery, refund, or exchange, they may email reviews@4patriots.com as an additional avenue of service

            Contact Information

            2920 Berry Hill Dr

            Suite 300

            Nashville, TN 37204-3155

            Get Directions
            Visit Website

            Business hours

            8:00 AM - 7:00 PM
            Business Hours
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            10:00 AM - 4:00 PM

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            Customer Reviews

            4.43/5

            Average of 1,133 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            286 complaints closed in last 3 years

            217 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/4/2020

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            This business provides: Emergency Disaster Preparedness Camping Equipment Freeze-Dried Food Solar Energy Products Survival Supplies Water Purifying Supplies

            Business Details

            Location of This Business
            2920 Berry Hill Dr Suite 300, Nashville, TN 37204-3155
            BBB File Opened:
            1/6/2010
            Years in Business:
            16
            Business Started:
            10/1/2008
            Business Started Locally:
            10/1/2018
            Business Incorporated:
            10/31/2008
            Accredited Since:
            6/4/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            151
            Hours of Operation

            Primary

            M:
            8:00 AM - 7:00 PM
            T:
            8:00 AM - 7:00 PM
            W:
            8:00 AM - 7:00 PM
            Th:
            8:00 AM - 7:00 PM
            F:
            8:00 AM - 7:00 PM
            Sa:
            10:00 AM - 4:00 PM
            Business Management
            • Mr. Ryan McDonald, Customer Care Supervisor
            • Ms. Megan Rion, Marketing Specialist
            Contact Information

            Principal

            • Mr. Ryan McDonald, Customer Care Supervisor

            Customer Contact

            • Mr. Ryan McDonald, Customer Care Supervisor
            • Mrs. Erin Baler, Partner
            • Mr. Allen Baler, Partner
            • Ms. Megan Rion, Marketing Specialist
            • Ms. Lydia Tucker
            • Accounts Payable
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            286 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/10/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            Bought 4 chargers for 79. I receive 4 boxes on my porch, the 2 small ones are open due to improper taping and packaging. I did not open or inspectI did finally get ahold of someone 2-3 weeks later that told me my 4 chargers were in one of the small boxes. *******. I took 3 boxes ***** as I was told, did not accept delivery. No credit. Heavy package was to be picked up by **** NOT I was only able to talk to a person 1 time. Left very many messages to call back, not.Very many e-mails sent for inquiry, never a response. Website says they are too busy taking orders ( so dont bother them whilevthey are ripping people off) but they will get back to you. Not. Placed order for 4 chargers on Feb 6. They still have not picked up last box and have not credited my account. My credit card company cannot even get ahold of them. This fraudulant company needs to be stopped.
            Read More
            Read 285 More Complaints

            Customer Reviews

            1,133 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tricia K

            11/20/2024

            I was only able to use my 4Patriots solar generator 3 days. On the 4th day, I smelled smoke and something was burning inside the generator. At this point, I can’t use the generator. I spent a lot of money purchasing the 1800 generator and solar panels. 4Patriots doesn’t have anyone to service the generator. When I called, all they offered was $150 off another expensive generator. It only had a one year warranty, and I never used it during that year. I have pictures of the inside of the generator with the mosfets burned. Different batch/lot numbers of mosfets were used. I was told that this could be why the generator burned. I’m very disappointed and feel scammed due to losing so much money.

            4Patriots, LLC. Response

            11/21/2024

            Hello ******, I am so sorry to hear that your Patriot Power Generator 1800 has become damaged without much use. This is not the customer service we want for anyone. I would love to communicate with you on this matter and get everything I can addressed to see if we can remedy this for you. I am sending you an email alongside this so we can speak directly. It should be coming out to you from “help@4patriots.com”! I hope to hear back from you at your earliest convenience! Regards, Joey K. Customer Solutions Specialist 4Patriots
            Read 1132 More Customer Reviews

            Local BBB

            BBB of Middle Tennessee

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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