Business ProfileforAll Over The State Moving and Storage

My furnitures/ belongings arrived on June 2023. During 12 months I attempted more than 48 emails and calls, which I recorded some of the calls, and I have proof of my emails, but the owner/CEO of the company never called me back neither responded to my emails , although his secretary **** told me he will take care:IT WAS A HORRIBLE EXPERIENCE with this company. I moved from ** to ** using ALL OVER THE STATE ********************************************** they hire a person ****** to pick up my belongings from a truck which was broken in ********. When the truck arrive to my house ****** was not there, it was another man name ******, he was ALONE with not other men as this state in the contract, so it was impossible for him to unload the truck and take my stuffs to my 2 story house. He argue that he didn't found nobody but when I called ****** he forced me to pay the rest of the money $1,500.00 through Zelle, Bank of America, or he would tell ****** do not unload the truck and leave with my stuffs. I called police but they told me they couldn't do nothing because the company "All over the state ************************************************* should be involve, but it was Sunday and nobody answered. I pay after ****** insulted me by phone and forced me to pay or ****** would leave with my stuffs. My husband and I we end up unloading the stuffs with ******, which was a violation of contract which stipulated that 2 or 3 men would move the furnitures and stuffs, but when I reported to " All over the state ************************************************ the owner and CEO refused to do something alleging "he don't know ******", it was told to me by his secretary, which I called her 21 times. He told me her boss , the owner and CEO will call me but he never did. THEY VIOLATED CONTRACT. This company should return to me the $1,500.00 I pay through Zelle to "******", because MY HUSBAND AND I UNLOAD THE ***** AND CARRY THE STUFFS INSIDE THE HOUSE TO THE 2ND FLOOR. I have proof with calls, emails and refusal from the insurance company due to the company should pay.