Business ProfileforMacArthur Place at 183
At-a-glance
Related Categories
Business Details
- Location of This Business
- 2346 N. MacArthur Blvd, Irving, TX 75062
- BBB File Opened:
- 2/20/2017
- Business Management
- Liberty Lerma, Community Manager
- Contact Information
Principal
- Liberty Lerma, Community Manager
Customer Contact
- Liberty Lerma, Community Manager
- Additional Contact Information
Fax Numbers
- (214) 596-9723Primary Fax
- (214) 596-9723
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/31/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
Tonda M
1 star11/23/2022
MacArthur Place at 183 Response
11/23/2022
Thank you for bringing this to our attention, as I stated earlier in my email, we treat everyone with the most outmost respect and try to accommodate everyone's needs. I provided you with the number to our courtesy officer, so you can reach them after hours, in case you need to, for any non emergency needs. Unfortunately, we are limited to what we can do with your neighbor upstairs, as we can't prevent them from walking in their own apartment. We have contacted our carpet vendor as well, so he can inspect the subfloor in the upstairs unit and see if this might be the issue. Again, thank you for letting us know your concerns and we will try our best to come to a solution that is best for you and your neighbors. Thank you for being a valued resident and please let us know if there is anything else we can do for you.
Best regards,
Mac Arthur Place staff
MacArthur Place at 183 Response
12/02/2022
Thank you so much for reaching out, as I stated on my my email, our vendor walked the unit upstairs and discovered that the floor needs subfloor repairs and this is the reason why you can hear them stepping, watching tv, etc. I have contacted the resident upstairs and we are scheduling the repairs as soon as possible. Thank you so much for your patience and for being a valued resident, please let me know if there is anything else I can do for you.
Best regards,
Mac Arthur Management
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