Business ProfileforPanini America

How do you do Since 2021, the exchange of star player cards has been gradually carried out on the Panini official website. The exchange card is Panini's exchange code, which is used to exchange the corresponding player signature card.Since October 2022, we have encountered situations where packages sent out cannot be received, and as of now, we have accumulated nearly 30 outstanding orders for exchanging star cards.Starting from October 2022, I have been sending emails and contacting Panini's phone number to urge for resending or contacting express delivery for redelivery. I have been in contact for two years without any progress.He often tells us to start an investigation, which will last for a few weeks, and then contacts us again a few weeks later to inform us that the employee has resigned; Or wait for a few weeks until we can handle it, or call and say we don't have time, we're in a meeting.The last time was on September 19th, when it was said that the card could not be provided due to the prolonged duration. I always contact you as soon as there is a problem, but Panini has been delaying me for two years and I can't bear it.Please help with this. I can provide email evidence, order evidence, and screenshots related to the delivery at any time.Please make sure to help solve it, thank you!