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Find a Location

MD Kids Pediatrics has 1 locations, listed below.

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    Business ProfileforMD Kids Pediatrics

    Pediatrician

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7800 Preston Rd STE 300, Plano, TX 75024-3236
    BBB File Opened:
    8/10/2021
    Business Management
    • Gaby Luna, Practice Manager
    Contact Information

    Principal

    • Gaby Luna, Practice Manager

    Customer Contact

    • Gaby Luna, Practice Manager

    Customer Complaints

    3 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kacie W

    1 star

    01/09/2024

    Hello,This is regarding the location at ***************************************************The customer service at this location is horrible. I have been waiting on my daughters blood work results for way longer than i should have to wait. I have spoken to a ******************** on multiple occasions and each time she is extremely rude and unprofessional. ******************** stated no one could help me, no other doctor was in the office, she couldn't provide me any emails, and could also not provide me with the corporate number or address. I asked if another doctor could please provide them as i am concerned for her health and want to make sure we are staying on top of things and she stated she couldn't help me. I eventually spoke to a ****************, the team lead who stated another doctor was in fact at the office and could help me and she did not understand why ****************** stated otherwise. She also stated she would be contacting her manger and they would get back to me. I could continue to go on with the lack of professionalism at that location but have typed as much as i could.I have been at this office with both my kids for 6 years now and am about to take my children out of this location and transfer them to a new doctors office as they seem to have people in that office that don't care about children's well being. Please train your staff at all locations.Sincerely, One Concerned parent.

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