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Find a Location

Service Experts Heating & Air Conditioning has 117 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforService Experts Heating & Air Conditioning

    Heating and Air Conditioning
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    If your complaint is related to an experience with Enercare Home & Commercial Services Limited Partnership (Enercare), please file a complaint on this profile:

    https://www.bbb.org/ca/on/markham/profile/heating-and-air-conditioning/enercare-home-commercial-services-limited-partnership-0107-1322888/complaints

    This will help ensure your complaint is addressed in a timely manner.
    See all additional business information

    At-a-glance

    Customer Reviews

    2.64/5stars

    Average of 423 Customer Reviews

    Customer Complaints

    527 complaints closed in last 3 years

    219 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/10/2009

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    The Service Experts Heating & Air Conditioning family of contractors consists of more than 100 locations across North America. The company services the heating and cooling needs of residential homeowners and commercial businesses in all areas of indoor environment control, such as: air filtration and purification, furnaces and air handlers, air conditioners, heat pumps, boilers, solar HVAC systems, thermostats and water heaters. The company services all brands for repair service, maintenance, sales and installation. Additional services vary by location and may include plumbing, duct cleaning, attic insulation, fireplaces and geothermal heating.

    Products & Services

    Heating & AC systems, inspections, maintenance, sales, equipment installation, warranties and service plans. Air Quality solutions, including every type of air filter, air cleaners, humidification control, fresh air ventilators and duct sealing. In business since 1964. Specializing in residential and light commercial heating and air conditioning, replacement and service. Also new contruction on custom homes. Plumbing
    AC Repair
    Heating Repair
    Commercial HVAC Services
    Tankless Water Heaters
    Leak Detection
    Water Softeners
    Air Conditioning Installation
    Furnace Maintenance
    Radiant Barriers
    Backflow RPZ testing
    Ejector Pumps
    Garbage Disposal Repair

    Business Details

    This is a multi-location business.

    Find a Location

    Service Experts Heating & Air Conditioning has 117 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      1840 N Greenville Ave STE 128, Richardson, TX 75081-1874
      BBB File Opened:
      3/1/1996
      Years in Business:
      28
      Business Started:
      3/1/1996
      Business Started Locally:
      1/1/2000
      Business Incorporated:
      12/20/2004
      Accredited Since:
      8/10/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Donelson Service Experts
      • Norrell Service Experts
      • Coastal Service Experts
      • Rolf Griffin Service Experts
      • Chief/Bauer Service Experts
      • Comfortech Service Experts
      • Falso Service Experts
      • Freschi Service Experts
      • Gordon's Service Experts
      • Pardee Service Experts
      • Sunbeam Service Experts
      • Roland J. Down Service Experts
      • Peachtree Service Experts
      • McElroy Service Experts
      • TML Service Experts
      • Teays Valley Service Experts
      • Knochelmann Service Experts
      • Jack Nelson Service Experts
      • Becht / Givens Service Experts
      • Climate Control Service Experts
      • Strand Brothers Service Experts
      • Epperson Service Experts
      • Midland Air Service Experts
      • Eveready Service Experts
      • Bob Brown Service Experts
      • R & M Climate Control Service Experts
      • Strogen's Service Experts
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      • Comfort Masters Service Experts
      • San Antonio Air Conditioning Service Experts
      • D.A. Bennett Service Experts
      • Air Engineers Service Experts
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      • Wesley Wood Service Experts
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      • A1 Chesney Service Experts
      • McKinley Heating Service Experts
      • Rob's Albertan Service Experts
      • Neal Harris Service Experts
      • D & K Heating Service Experts
      • Roy Inch & Sons Service Experts
      • Abbey Air Service Experts
      • Bryant Heating & Cooling Service Experts
      • Classic Fireplace Distributors
      • Fras-Air Service Experts
      • Winnipeg Supply Service Experts
      • BW/Cook Service Experts
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      • A-PLUS Service Experts
      • Levy & Son, a Service Experts Company
      • Boehmers/Cronin Emery Service Experts
      • Aramendia Plumbing Heating & Air, A Service Experts Company
      • Church Services, a Service Experts Company
      • Finch Services, A Service Experts Company
      • Stark Services, a Service Experts Company
      • Midway Services
      • Service Experts Commercial HVAC
      • Hammond Plumbing & Heating
      • Orangutan Home Services
      • Service Experts Heating & Air Conditioning, LLC
      • Komfort Air Service Experts
      • All American Air Service Experts
      • Admiral Plumbing Services
      • The Pink Plumber
      • Broad Ripple Service Experts
      • Flanders Heating & Air Conditioning
      • Pine State Services
      • Robinson Heating And Cooling
      • Fras-Air/General Service Experts
      Hours of Operation

      Primary

      M:
      12:00 AM - 11:30 PM
      T:
      12:00 AM - 11:30 PM
      W:
      12:00 AM - 11:30 PM
      Th:
      12:00 AM - 11:30 PM
      F:
      12:00 AM - 11:30 PM
      Sa:
      12:00 AM - 11:30 PM
      Su:
      12:00 AM - 11:30 PM
      Business Management
      • Ms. Lisa Lange, Senior Marketing Manager
      • Mr. Greg Worley, Division Vice President
      • Mr. Robert Comstock Jr., President
      • Mr. Mike Biederman, Vice President of Operations
      Contact Information

      Principal

      • Ms. Lisa Lange, Senior Marketing Manager
      • Mr. Michael Lee, CFO
      • Ms. Ellen Duncan, Cheif HR Officer
      • Mr. Michael Adams, CIO
      • Mr. William Evans, Secretary
      • Ms. Carol Morris, Assistant Secretary

      Customer Contact

      • Ms. Lisa Lange, Senior Marketing Manager
      • Mr. Greg Worley, Division Vice President
      • Mr. Robert Comstock Jr., President
      • Mr. Mike Biederman, Vice President of Operations
      • Mr. Michael Lee, CFO
      • Ms. Ellen Duncan, Cheif HR Officer
      • Mr. Michael Adams, CIO
      • Mr. William Evans, Secretary
      • Ms. Carol Morris, Assistant Secretary
      Additional Contact Information

      Fax Numbers

      • (972) 276-4566
        Other Fax
      • (210) 654-1143
        Other Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      527 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      423 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Denis B

      1 star

      11/15/2024

      We never had any issues with this company up until we tried to cancel our plan. This is when we realized this is not a good company or at least the people we dealt with. We bought this house about a year ago and the previous owner installed the unit with them and we thought it would be best to continue using the same company since they installed it. the sales guy ******** ******* scammed us. He told us we are signing a 1 year contract for the advantage plan which is about $68 a month. We had signed up with some other plan which was $10 a month and he said this was a better plan and explained the difference. After we agreed he then asked for my wifes social. When I asked him why he said its part of their process that the owners like to have this information. He then continued asking us how much we make. Now I realize all the questions he was asking was to run our credit for a loan. The guy was acting very nice and professional. one of the owners **** lives in our community and Claudius knew that he is our neighbor so I was not thinking Claudius was scamming us. This guy straight up lied to us. when we signed the documents all he showed us on the iPad he had was the plan we were getting for $68. He never disclosed to us on the contract or verbally that we were signing a 10 year contract for $5000 at a 6.5% interest rate. We would have NEVER agreed to this. We havent lived in a house for more than 2 and half years in the past ************************ past 10 years we have moved 6 times. He hid the details of the contract from us. Scammed us. Lied to us. We contacted the business several times. Each time they telll us they will send an email to their managers and someone will call us. Nobody has called. Nobody is reaching out. I left Claudius a vm and he never tried calling back. We will see how they handle this. Im sure some laws have been broken considering Claudius never disclosed to us or showed us we are signing a 10 year contract.

      Local BBB

      BBB serving North Central Texas

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