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          Find a Location

          Lumio has 10 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Lumio

              1550 W Digital Dr Ste 500 Lehi, UT 84043-6783

            • Lumio

              2000 E Lamar Blvd Ste 300 Arlington, TX 76006

              BBB Accredited Business

            • Deca Living

              2000 E Lamar Blvd Ste 300 Arlington, TX 76006

            • Rising Investments LLC

              2500 Mottman Rd SW Ste 100 Tumwater, WA 98512

              BBB Accredited Business

            • Lumio

              2000 E Lamar Blvd Ste 300 Arlington, TX 76006-7356

              BBB Accredited Business

            Business ProfileLumio

            Solar Energy Contractors
            Multi Location Business
            Suspended BBB accredited business

            Current Alerts For This Business

            Accreditation Suspension:
            On 11/13/2024 this business's accreditation in the BBB was suspended. The matter will be reviewed by the BBB's Board of Directors at its next meeting.

            Contact Information

            1550 W Digital Dr Ste 500

            Lehi, UT 84043-6783

            Visit Website
            Email this Business
            (888) 586-4649

            Business hours

            7:00 AM - 6:00 PM
            Business Hours
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            Closed
            Closed

            Customer Reviews

            3/5

            Average of 1,123 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            820 complaints closed in last 3 years

            250 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            Suspended BBB accredited businessNR

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            We provide homeowners with premium residential solar installations with long term service commitments and all the solar finance options

             

            Products & Services

            Residential Solar PV Systems: , -Roof Mounted , -Ground Mounted , -Patio Construction and Solar Mounting

            Business Details

            This is a multi-location business.

            Find a Location

            Lumio has 10 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Lumio

                1550 W Digital Dr Ste 500 Lehi, UT 84043-6783

              • Lumio

                2000 E Lamar Blvd Ste 300 Arlington, TX 76006

                BBB Accredited Business

              • Deca Living

                2000 E Lamar Blvd Ste 300 Arlington, TX 76006

              • Rising Investments LLC

                2500 Mottman Rd SW Ste 100 Tumwater, WA 98512

                BBB Accredited Business

              • Lumio

                2000 E Lamar Blvd Ste 300 Arlington, TX 76006-7356

                BBB Accredited Business
              Location of This Business
              1550 W Digital Dr Ste 500, Lehi, UT 84043-6783
              Email this Business
              BBB File Opened:
              10/29/2020
              Years in Business:
              9
              Business Started:
              10/15/2015
              Business Incorporated:
              1/22/2020
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Lumio HX, Inc
              Hours of Operation

              Primary

              M:
              7:00 AM - 6:00 PM
              T:
              7:00 AM - 6:00 PM
              W:
              7:00 AM - 6:00 PM
              Th:
              7:00 AM - 6:00 PM
              F:
              7:00 AM - 6:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Ms. Alex Kelleher, Public Relations Director
              • Mr. Andrew Walton, CEO
              • Mr. Brendan Smith, President
              Contact Information

              Principal

              • Ms. Alex Kelleher, Public Relations Director

              Customer Contact

              • Ms. Alex Kelleher, Public Relations Director
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              820 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/30/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              BBB unable to locate business
              Two years ago I hired Smart Energy Today to install solar panels on my roof. On 10/04/2024 my roof developed a leak directly under the middle of the solar panel array. There is a ten year warranty on their labor. I contacted the company, now responding as Lumio, to fix the problem. They asked me to fill out a claim form and send pictures. I did so on 10/07/2024. They did not respond. I attempted to contact them. Their phone number in ******* is constantly busy. On 10/15/24, I participated in a group chat with Lumio at ************ and they provided me with a case number (********). My insurance company reached out to them on 10/21/24 and told me to wait for a response from them. As of noon today (10/30) I have had no response from them. I need to get the leak taken care of. It appears that they have no intent of honoring their warranty. Request assistance. Thank you.
              Read 819 More Complaints

              Customer Reviews

              1,123 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Aisha W

              11/14/2024

              This is so sad that you can not talk to a soul. What do l do now? I been trynna get in Contact with someone since Aug 2024. The box that is installed with the panels have some kinda damage around it and l have roof leak. I had to pay a roofer to come out and look up there cause l have a 2 story and cause see where the leak was coming from. Then they asked me to put in a work order. I roofer contacted me and never showed up for the repairs. I still have the leak and have to wait on my roofer to come back out to seal the roof leak. I call and all l get is a recording and this is so not fair. I put in another work order and still waiting on a reply. I just want the roof fixed and return the panels.
              Read 1122 More Customer Reviews

              Local BBB

              BBB Mountain West

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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