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            Business ProfileChantilly Auto Group

            Used Car Dealers

            Contact Information

            25280 Pleasant Valley Rd Ste 124

            Chantilly, VA 20152-1417

            Visit Website
            (703) 470-8738

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            We sell pre-owned vehicles. Our facility is equipped with a service department, an auto reconditioning facility, a tire dealer, and full auto repair/maintenance.

            Products & Services

            Used Vehicles All Makes and Models, Tires, Full Auto Detailing, All Auto Related Repair and Maintenance, Collision Repair

            Business Details

            Location of This Business
            25280 Pleasant Valley Rd Ste 124, Chantilly, VA 20152-1417
            BBB File Opened:
            8/21/2019
            Years in Business:
            10
            Business Started:
            8/25/2014
            Business Started Locally:
            8/25/2014
            Business Incorporated:
            8/25/2014
            Type of Entity:
            Corporation
            Alternate Business Name
            • Chantilly Auto Wholesale Inc
            Business Management
            • Mr. Vinny Saini, Owner
            Contact Information

            Principal

            • Mr. Vinny Saini, Owner

            Customer Contact

            • Mr. Vinny Saini, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

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            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            06/02/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Vehicle purchased February 2023, the dealership and loan company canceled my loan over $20 (the online surcharge). The car lot claimed I did not pay on time when I actually did but my bank didn’t release the funds to the bank right away because of the amount. For 3 weeks they told us they’d find a new loan and never did. They decided to show up at my house to try to take the vehicle but we’re told by the cops to leave twice. They refuse to give me any of my down payment back which legally they are obligated to do. They basically robbed me.
            Read More
            Read 6 More Complaints

            Customer Reviews

            3 Customer Reviews

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            Most Recent Customer Review

            Neivys Leivys C

            10/15/2024

            MY NIGHTMARE: I got my car I did it with them and they were "very nice". I was not satisfied with my purchase for many reasons and I asked them to help me to sell the car so I can pay the bank and get a better car, they "kindly" accepted. I left the car there, ends of May, and later on I received a traffict Tickect on my house. Which means someone was driving my car. I went there and they say it was a "possible buyer" and I believed them. However, I took my car with me, but something seems off so the same day I took my car to my mechanic and he realized they have put 4, 973 miles on it, they broke the hand holder, the place where you place the sunglasses, and it has a huge BUMP in the back, and what is even worse the car transmission was totally damage. I went back immediately and they did not want to take responsibility, after a long argument they decided to cover the damages. I Left my car there and after 15 days they did not anything (we had another argument) so they told me we need to pay everything half/half so I accepted the deal, and after another month they called me that the car was ready I picked it up, took it to my personal mechanic to find out they did not fix anything. Now they do not answer my calls and they text me they wont fix anything because they "run out of business and there is new people there" which is not true!
            Read 2 More Customer Reviews

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