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          Southern Ford has 1 locations, listed below.

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            Business ProfileSouthern Ford

            New Car Dealers
            BBB accredited business

            Additional business information

            Additional Info:
            For a full report on this dealership, please visit the report for Hall Automotive, LLC.
            See all additional business information

            Contact Information

            12896 Jefferson Ave

            Newport News, VA 23608-3031

            Get Directions
            Visit Website
            (948) 200-3293

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            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/1/1978

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            12896 Jefferson Ave, Newport News, VA 23608-3031
            BBB File Opened:
            6/22/1988
            Years in Business:
            38
            Business Started:
            3/1/1986
            Date of New Ownership:
            3/1/1986
            Business Incorporated:
            4/1/1978
            Accredited Since:
            4/1/1978
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 02871044 for this business, issued by State Corporation Commission - Virginia

            These agencies may include:

            State Corporation Commission - Virginia

            Tyler Building, 1300 E. Main St.

            Richmond VA 23219

            (804) 371-9967

            BBB records show a license number of 32019 for this business, issued by Motor Vehicle Dealer Board. The expiration date of this license is 8/31/2025.

            These agencies may include:

            Motor Vehicle Dealer Board

            2201 W. Broad St., Ste. 104

            Richmond VA 23220

            (804) 367-1100

            https://www.mvdb.virginia.gov/

            Type of Entity:
            Corporation
            Business Management
            • Mr. Mike Dickman, CMO
            Contact Information

            Principal

            • Mr. Mike Dickman, CMO

            Customer Contact

            • Mr. Mike Dickman, CMO
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/04/2024

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            Complaint Details Unavailable
            Read 1 More Complaints

            Customer Reviews

            5 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Joevon W

            06/13/2024

            Bought my wife 2020 Lincoln Max in because of complaints about a ticking sound when she turns the wheel while parking etc. video taped the noises the car makes when turning. Took the car in because it’s still under warranty and was told that the noise could not be duplicated and that no issue was found. Days pass and I take the car back because because the noise is noticeably louder and get the same response back after they kept the car for days. We cannot duplicate the noise your car is making, furthermore there is no issue with your car. Hill assist and traction control lights come on along with service needed light. Take the car in to be serviced. And I pick the car up with the same issues even though the service team at Southern said the issues was fixed with the service lights. But the sound could not be duplicated. Worst Service Dept ever. I would recommend buying anywhere else even if you have a warranty on your car because I have received absolutely no resolution to the issues with this car even though it’s still fully warranted through Lincoln
            Read 4 More Customer Reviews

            Local BBB

            BBB of Greater Hampton Roads

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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