Business ProfileforMy Guys Moving and Storage

THIS IS A TERRIBLE MOVING COMPANY. WE PAID TOP DOLLAR TO MOVE US 20 MINUTES AWAY FROM OUR PREVIOUS HOME. MOVERS CAME TO PACK AND COMPLAINED FOR 45 MINUTES BEFORE GETTING STARTED ON PACKING DAY AND MOVING DAY. STAFF WAS VERY DISRESPECTUL EXCEPT FOR JOHN. DID NOT MOVE ALL OF OUR BELONGINGS. DID NOT PUT DOWN ANY PROTECTION WHICH THEIR BROCHURE SAYS THEY WILL ON PROTECTION ON RUGS OR STAIRS SO THEY WERE FILTHY. NANCY, THEIR COMPLAINT MGR, HAS GOT TO BE ONE OF THE MOST DISAGREEABLE PERSONS I HAVE EVER MET. VERY RUDE. TOLD ME MY STAIRS WERE DIRTY WHEN I HAD TO CALL ******* ******* TO CLEAN STAIRS AND RUGS. THEY ARE THE MOST DISREPECTUL PEOPLE WHO KEPT WANTING TIPS , OUR LIQUOR, ETC. TOLD US THEY DID US A FAVOR CLEANING OUT OUR ATTIC AS OTHER COMPANIES DON'T DO THIS AFTER THEY HAD A CONTRACT WITH US. COMPLAINED ALL DAY BOTH DAYS. ATTEMPTED TO REACH THE OWNER DAVE TINDALL SEVERAL TIMES AND HE WAS EITHER ON THE PHONE OR OUT OF THE OFFICE. VERY UNPROFESSIONAL , RUDE AND BOXES WERE MISLABELED.VERY TRAUMATIC EXPERIENCE. BROKE A PIECE OF FLOORING THAT WAS NOT BROKEN BEFORE. WOULD NOT GIVE US ANY MONEY BACK AFTER WORKERS BEGGING FOR TIPS ALL DAY.BUYER BEWARE. SHOULD HAV USED *******.SO SORRY I DIDN'T.

We did this move in October 2021. We had someone look at the damage and we did not believe it was moving related damage. We do our best to deal with customers professionally and we feel accomplished that on this move. We are sorry the customer did not agree with us.