Business ProfileforHotel International

I am leaving them no stars and the reason for that is is because I work on a cruise ship in housekeeping I flew into ******* at 4:00 a.m. I was picked up taken to the hotel my significant other paid for a room when we got to the desk the gentleman on he says he need a credit card so my husband goes to hand him a credit card he says no I need credit card from you people to me I took that as discrimination he was calling us lower than him or something I don't know I don't care but it's my husband asked to speak to the manager he says no manager I am the manager so okay so he my husband gave him another credit card paid for that for the security deposit went up to the room my husband left I was by myself in the room all I want to do is take a hot shower and climb into a nice warm bed I went into the bathroom I saw a big trunks of hair on the floor then I saw black mold on the ceiling I don't know if it was blood or food on the closet door and big chunks in the walls first thing we noticed when we came to the room though was right out in the hall right across the from my door is a used mattress and a broken lamb and so I took pictures of all this took it down to *** and said *** is there anyway that I can get a discount for my room looking like this he says no you don't like you get out to pack your stuff now and leave now mind you I'm 51 years old he's kicking me out in ******** Washington ostreet at night I said you're kicking me out of my room that has been paid for because I am telling you that my room is not clean you pay your housekeepers to keep this place clean so maybe you should tell them to be up on par he says no no no you not satisfied you get out I said I never said I wasn't satisfied I said my room is dirty it needs to be clean and so he kicked me out and told me that my cancellation was free but he got in his car and left