Business ProfileforGenesis Automotive & RV Repair Inc

First off, I would like to say I 100% DO NOT RECOMMEND THIS PLACE! This place is the biggest rip off that I have encountered in a long time. Sadly, I lost $600 to this company for diagnosing things that should have been diagnosed in 5 minutes. The first problem we had was trouble getting our jacks down. They wouldnt go down, but this was a separate issue we didnt know about until we got there. Genesis charged us 1.5 hours of time to figure out how to just reset the system literally 2 buttons. But they charged us $300 for figuring this out why did it take them 1.5 hours to figure out just to reset the system? I didnt realize this was going to be an issue in the first place.The reason we came here was a warranty on our fifth wheel for our awning motor and needed to be replaced which we already knew I told my husband just take it somewhere and have warranty take care of it. So, we called around and found this place thinking that they had the best reviews compared to other places and they accepted our warranty. This was supposed to cost us a $100 deductible and be an easy fix. My question is why this was going to cost a little over $1700 ($300 non warranty) and our warranty will pay a national average price which is about $700. Literally they wanted us to pay $1700 to replace a motor, diagnosis, and the resetting the system (which again was pushing of 2 buttons together). They wanted to charge us 2 hours of work plus an hour for diagnosing the problem which is like $700 on its own. This place overcharges everything even for the parts. I have never seen such a bad practice in my life. This is the kicker! I literally just bought a motor replacement off amazon for $36 plus tax and replaced the motor within 30 minutes. If we wanted to buy the whole housing unit for the motor and replace it through the actual dealer for the awning it would have cost us $350 bucks but genesis was charging us $800 plus tax for just the motor.