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Find a Location

Shopko Optical has 110 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Shopko Optical

      2621 S Oneida St Ashwaubenon, WI 54304-5793

    • Shopko Optical

      8920 S 71st Plz Papillion, NE 68133-2179

    • Shopko Optical

      9417 State Road 16 Onalaska, WI 54650-8509

    • Shopko Optical

      9326 N Division St Spokane, WA 99218-1227

    • Shopko Optical

      943 W Clairemont Ave Eau Claire, WI 54701-6103

    Business ProfileforShopko Optical

    Optical Goods
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.29/5stars

    Average of 40 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Shopko Optical has 110 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Shopko Optical

        2621 S Oneida St Ashwaubenon, WI 54304-5793

      • Shopko Optical

        8920 S 71st Plz Papillion, NE 68133-2179

      • Shopko Optical

        9417 State Road 16 Onalaska, WI 54650-8509

      • Shopko Optical

        9326 N Division St Spokane, WA 99218-1227

      • Shopko Optical

        943 W Clairemont Ave Eau Claire, WI 54701-6103

      Headquarters
      2621 S Oneida St, Ashwaubenon, WI 54304-5793
      BBB File Opened:
      12/5/2019
      Years in Business:
      5
      Business Started:
      5/16/2019
      Business Incorporated:
      4/5/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Shoptikal LLC
      Business Management
      • Mr. Kirk Lauterback, COO
      Contact Information

      Principal

      • Mr. Russell Steinhorst, CEO

      Customer Contact

      • Mr. Russell Steinhorst, CEO
      • Mr. Rich Chapman, Vice President of Sales
      • Mr. Kirk Lauterback, COO
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      20 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      40 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Katie D

      1 star

      09/16/2024

      Would give 0* rating if I could. I took my son there for an exam to get a new glasses and contacts prescription and we were there for over 2 hours. We were advised that the actual appointment with doctor would be virtual, but would only take one hour. The technician was very nice, but clearly had no idea how to preform the tests/screens or connect to the doctor virtually. Long story short...we were told that my son likely had glaucoma. He is 16 with NO family history on either side of glaucoma! Important to note that my son received 6 puffs in each eye for the pressure test!? We were also told that my son had developed an astigmatism and that his contact lens prescription went from ***** and ***** to -.75 in both eyes. When I questioned the doctor how his vision would have improved, he told me that is not what that means. We took my son to a different eye doctor (not through Shopko Optical) 3 days later and found that he did not have high pressure in either eye. He did not have an astigmatism in either eye. His contact lens prescription actually got a little worse and is now ***** in each eye.

      Shopko Optical Response

      09/17/2024

      *****- Thank you for bringing this matter to our attention. I want to begin by apologizing for the concerns that you experienced. I also would like to ensure that we follow-up and address them accordingly. I can be reached at ************ or via email at ******************************************** Please let me know if there's a good time for us to discuss these concerns further.Best Regards, ***************************** Chief Experience Officer

      Local BBB

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