Business ProfileforCiti Puppy
Current Alerts For This Business
UPDATE: THIS IS A PUPPY SCAM. One recent Scam Tracker report stated “He sent a picture of an empty dog crate” when the consumer requested a refund. Another consumer stated “The business contacted me and actually said that they are a scammer and they will not be refunding me any money.” A complainant drove to both addresses given to her in NC. The first one was a house that noone was home and the second was an apartment complex.
The
company has changed their name and website several times, but the scheme is always the
same: NO PUPPY! BBB continues to receive Scam Tracker reports and complaints.
As of May 2023, the active websites are: nashvillemaltipoos.com, lasvegasmaltipoo.com, sweetestcitipuppy.com, nicecitypuppies.com, krislightmaltipoos.com and greatmaltipoohome.com. The names they are going by are: Citi Puppy, Home Puppies and Sweet Citi Puppies. The former websites cudypopsweet.com, citiipuppy.com, Krislightpuppies.com, cutecitipuppies.com and citipuppyhomes.com are no longer working.
In the FAQ's section of these websites, under the title "How do I know you are a legitimate company?" it states "We have an A+ rating with the Better Business Bureau along with stellar reviews on Yelp."
Beginning in August 2021, BBB received numerous Scam Tracker reports and one complaint for Citi Puppy. Consumers stated they searched online for Malipoo puppies in the North Carolina area and found the website, cudypopsweet.com. Several complainants stated correspondence was with Anthony Kahn only by phone/text, with one stating the phone number changed midway through their transaction.
Consumers each alleged Mr. Kahn promised them a puppy with a down payment, ranging from $200 to $500, made typically with Zelle, but Apple Pay was also used. The remaining payment for the dog ranged from $250 - $650 with the date due altering with each transaction along with the reasoning.
The consumers that made the Zelle payments stated they were asked to make the payments to different names other than Anthony Kahn.
Half the consumers were told they could pick their puppy up in NC, while the other half were told the puppies were actually in WV and needed to be shipped. When payments were received, Mr. Kahn attempted to get more money by stating a larger crate was needed for $500-$600. The consumers that traveled to the given NC address found the address to not exist.
None of the complainants received a puppy, but all lost their money, ranging from $300 to $1000.
In reviewing the website, a reverse image lookup was done for the available puppies for sale. The Malipoo puppy Ben ($750) was found on another website, https://luxuriousteacuppuppies.com, being sold as “Dreamer, a 9 week old male Poodle for $620”.
According to Whois.com, the website cudypopsweet.com was registered on September 1, 2020 for only one year. The website has expired and as of September 21, 2021 is no longer working.
If you have been a victim of a puppy scam, file a report with BBB.org/ScamTracker, to help warn others. You can also lodge a complaint at Petscams.com, the FBI's Internet Crime Complaint Center (IC3) and the Federal Trade Commission.
For more information and BBB tips on puppy scams, visit BBB.org/all/petscams.
At-a-glance
Business Details
This is a multi-location business.
- Headquarters
- 103 Mary St, Poca, WV 25159-9705
- BBB File Opened:
- 8/9/2021
- Business Started Locally:
- 9/1/2020
- Alternate Business Name
- Kris Light Puppies
- Sweet Citi Puppies
- Home Puppies
- Business Management
- Anthony Kahn, Owner
- Contact Information
Principal
- Anthony Kahn, Owner
Customer Contact
- Anthony Kahn, Owner
- Additional Contact Information
Phone Numbers
- (843) 900-1376Other Phone
- (702) 748-9709Other Phone
Website Addresses
- (843) 900-1376
Customer Complaints
6 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/23/2023
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Customer Reviews
5 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Darren G
1 star02/19/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.