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          Find a Location

          Get My Boat has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Get My Boat

              #1129 700 El Camino Real Suite 120 Menlo Park, CA 94025

            • Get My Boat

              950 Tower Lane Ste 2117 San Mateo, CA 94404

            Business ProfileGet My Boat

            Vacation Rentals
            Multi Location Business

            Contact Information

            #1129 700 El Camino Real Suite 120

            Menlo Park, CA 94025

            Visit Website

            Customer Reviews

            1.06/5

            Average of 34 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            25 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Get My Boat has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Get My Boat

                #1129 700 El Camino Real Suite 120 Menlo Park, CA 94025

              • Get My Boat

                950 Tower Lane Ste 2117 San Mateo, CA 94404

              Location of This Business
              #1129 700 El Camino Real Suite 120, Menlo Park, CA 94025
              BBB File Opened:
              6/21/2012
              Years in Business:
              12
              Business Started:
              12/24/2011
              Business Incorporated:
              3/12/2018
              Type of Entity:
              Corporation
              Number of Employees:
              34
              Contact Information

              Principal

              • Mr. Darrell D., Complaint Contact

              Customer Contact

              • Mr. Darrell D., Complaint Contact
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              25 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/20/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Resolved
              Terrible experience with GetMyBoat. I booked a boat ride that had to be canceled due to dangerous weather, but the company refused to refund my payment. Its unfair and unethical to keep my money for a service that wasnt provided. **************** was unhelpful, and the whole experience has left a bad impression. I expected better professionalism and consideration, especially when safety is involved. I wont be using GetMyBoat again and would not recommend it to others. He kept pushing to try and have me not cancel which was due to weather and rain. It wasnt safe for us! And now Im out over 1k with absolutely nothing to show for it. I had to refund my friends and this driver is also holding my money for a service I never received. Unacceptable
              Read More
              Read 24 More Complaints

              Customer Reviews

              34 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Bo B

              09/28/2024

              We rented a yacht for my girlfriends birthday and flew out people from all over the country. The captain canceled on us 18 hours before we were supposed to go, and these guys have been HORRIBLE. Its impossible to get a hold of anyone at customer service. They promised us a call back and never called. Its disgusting that they can get away with this. Steer clear!

              Get My Boat Response

              10/01/2024

              Bo, We are very dissapointed that your initial reservation was canceled. We completley understand the impact a cancellation has regardless of the reason. We are aware that the boat owner encountered mechanical issues.Things do not always go as planned, however our goal is to do what we can to make things right. Our team reached out via phone and email using the information we have on file. The new reservation was confirmed, service fee waived, and our team has also followed up several times since. We are happy that the occaison was able to be celebrated, and a great time was had. If there are additional concerns please let us know and we would be happy to reach out to discuss. Best wishes,Getmyboat Customer Support
              Read 33 More Customer Reviews

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              BBB serving the San Francisco Bay Area and Northern Coastal California

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