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          Find a Location

          Rocket Mortgage has 28 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Rocket Mortgage

              1050 Woodward Ave Detroit, MI 48226-1906

              BBB Accredited Business

            • Rocket Mortgage

              3252 University Dr Ste 130 Auburn Hills, MI 48326-2780

              BBB Accredited Business

            • Rocket Mortgage

              800 Tower Dr Ste 200 Troy, MI 48098-2843

              BBB Accredited Business

            • Rocket Mortgage

              23810 Michigan Ave Dearborn, MI 48124-1830

              BBB Accredited Business

            • Rocket Mortgage

              8860 S Maryland Pkwy Ste 121 Las Vegas, NV 89123-4007

            Business ProfileRocket Mortgage

            Mortgage Broker
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1050 Woodward Ave

            Detroit, MI 48226-1906

            Visit Website
            (800) 226-6308

            Customer Reviews

            1.65/5

            Average of 897 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            833 complaints closed in last 3 years

            186 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/20/1986

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Mortgage

            Business Details

            This is a multi-location business.

            Find a Location

            Rocket Mortgage has 28 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Rocket Mortgage

                1050 Woodward Ave Detroit, MI 48226-1906

                BBB Accredited Business

              • Rocket Mortgage

                3252 University Dr Ste 130 Auburn Hills, MI 48326-2780

                BBB Accredited Business

              • Rocket Mortgage

                800 Tower Dr Ste 200 Troy, MI 48098-2843

                BBB Accredited Business

              • Rocket Mortgage

                23810 Michigan Ave Dearborn, MI 48124-1830

                BBB Accredited Business

              • Rocket Mortgage

                8860 S Maryland Pkwy Ste 121 Las Vegas, NV 89123-4007

              Headquarters
              1050 Woodward Ave, Detroit, MI 48226-1906
              BBB File Opened:
              2/20/1986
              Years in Business:
              22
              Business Started:
              1/1/2002
              Business Started Locally:
              6/21/1985
              Business Incorporated:
              1/1/2002
              Accredited Since:
              2/20/1986
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Mr. Scott King, VP Client Experience Operations
              Additional Contact Information

              Fax Numbers

              • (877) 440-9764
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              833 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/07/2024

              Complaint Type:
              Order Issues
              Status:
              Resolved
              Our **************, ** home was destroyed by Hurricane *** in September 2022. We have a sales contract due to close today, May 7th. Rocket Mortgage will not transfer the insurance funds of $122,121 so that we can close this legal transaction. We are elders living on social security and have faithfully paid every mortgage payment, even with no home to live in since Hurricane ***.We need Rocket Mortgage to apply the insurance funds in our escrow account to reduce the ********************** so that we can close this sale. If they continue to refuse and hold our escrow fund, we will suffer financial, legal and emotional damages.
              Read 832 More Complaints

              Customer Reviews

              897 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Carmen D

              11/18/2024

              My Rocket Mortgage agent was very shady during our transactions. I told him several times from the beginning I didn't want to have a hard inquiry for a pre-approval as I was just shopping around lenders to get the best deal. He did 6 hard inquiries on my credit and my husband's, damaging our credit score. When I found out and confronted him he said Rocket changed a button on his interface that was doing a hard inquiry instead of a soft pull, allegedly, without his knowledge. I would stay away from Rocket at all costs, don't trust them, I am glad I did not follow through my mortgage with them. I also asked him to remove the hard inquiry from my credit report and he told me he couldn't, I wish they would at least remove the inquiry, but they could not even do that.
              Read 896 More Customer Reviews

              Local BBB

              BBB of Detroit & Eastern Michigan

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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